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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1386 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,386 reviews
  • Pros mentioned:
    Camera quality, Screen size, Weight

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall very happy with my new iPhone. seems way more compact and lightweight than the 4 and the camera is a lot better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Weight

    Rated 5 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most AMAZING IPHONE yet! The battery life is really and the phone is so lightweight. The speed is super fast and the picture quality is the greatest.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    My first smartphone is a winner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to go with the Samsung Gallaxy but went with the IPhone 5S so I could face time with my grandkids. I am extremely happy I made this choice as the size is perfect and the functionality amazing. Siri has become a part of the family!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Still the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friends, who are android fiends, ask me why I stand by my IPhone as my weapon of choice in the information war. My answer? It works. Every time. Every app. Ultimate adamantine reliability. The IPhone 5s is incredibly fast, perfectly intuitive and impeccably manufactured. While there are Android devices that mimic the IPhone in form and function, it is merely imitation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gift for my parents, PERFECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this iPhone on sale for a buck and it was perfect for my parents who needed to switch to a better carrier and each have smartphones. Easy to use, and you can't beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it big screen easy use lots of apps and built programs great camera

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome phone deal $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's you work & play with great ease, better than previous versions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this phone. The finger print scanner is a nice touch. The attractive, sleek design is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Glad I upgraded to a 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the phone. Its larger screen, faster processing speed, improved graphics & picture quality make it worth the $ to me.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, love the fingerprint scanner. Very fast, good size screen but not too bulky. Great picture quality. Good volume on the music!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing piece of technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 4S and it is a dramatic difference! LTE speed on AT&T is faster than my wi-fi at home! The dual LED flash and higher resolution camera is very noticeable as well. As for battery life, it really depends on which apps you are using; the heavier users (like me) will definitely need to charge daily. My wife charges hers every other night.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    iOS 7 is fantastic, microphone issue problematic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s was a slight improvement in my mind over the iPhone 5. Much faster processor and better camera. However, I experienced major issues with call quality and issues with the microphone not working well. Fingerprint reader was finicky and a hassle to use. Ultimately decide to purchase the HTC One after returning the iPhone 5s, I am happy with my decision. Four the past four years I have used I phones but the 5s finally convinced me to broaden my horizon. Nevertheless, I hope the 6 is a dramatic improvement over the 5s.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Weight

    Rated 5 out of 5 stars

    Love this phone! Lightning fast!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the best phone I've ever had ! My husband has1 And daughter too! It's easy to use. Light weight ! Just the right siz!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Deal & Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone replaced an old iPhone 3GS. The 3 GS was a workhorse of a device. So far this 5S model extends that kind performance with even greater ease of use. The power of a new OS (iOS 7) features and desktop processing architecture (64 bit) in a mobile device. That gives exceptional functionality with the latest high end applications. Every thing nice that the 3GS could deliver, is done with much more precision and eye appeal in the 5S. The touch sensor ID is amazing and very easy. I set it up for multiple finger prints - so it is easy to work log in with one hand (either hand) as well as - the fingers to be used if you are logging in with two hand - use of the phone. For versatility you could add a fingerprint from someone else in your household - as the sensor can save 10 fingerprint ID's. The camera functionality and its abilities are in class by itself. It sets a new standard not based on pixel count, but on functionality. Everything about the user experience (even for non-tech oriented individuals) feels easy and seamless. The phone stays synched to my apple laptop - wirelessly when the two devices are in range. These kinds of additional benefits from having multiple apple products that work so well together is a "value added" feature which not all customers buying this phone can benefit from. Last year, I dumped my Windows based PC's / Laptop. I have found that the Apple Powerbook - Retina 13 inch - Exceeds the performance and user experience of the high end Intel i7 processor based Desktop. There is magic in the ease of use and higher level of experience in the Apple products. This iPhone 5S stands tall in features and function. I was recently in a location - where these phones can only be purchased at full price (no plan discount's more that 2 or 3% were offered). I watched purchase demand exceed stock levels for months - with selling prices > $750. Purchasing one - with the value price in Best Buy's Deal & Carrier power & coverage of AT&T's LTE network is truly icing on the cake. I give this product my highest recommendation !!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I need it to do and does it well. It's easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter. She loves it! She uses apps daily and enjoys. Very easy transition from her early iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone does everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size to carry on a belt in fix into a Velcro holder not the plastic ones. Does all the fancy stuff

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Big upgrade for me, great Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 3gs phone, therefore this is a big change. So much faster. works better as a phone in my location which has poorer service than average. The camera, graphics, and internet work so much better than my previous phone. The buying process from BB was easy and they transferred my contacts and pictures without a complaint and as quickly as if I had purchased from ATT. Bought it at a discount which made it all the better and is really why I pulled the trigger to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone in the market to date!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely light sleek design, easy to fit in your hand. Picture quality very good. Face timing is more easy to access due to the new icon. Face timing is also more fun due to clarity of the pictures. Kids enjoy the Slo Mo feature. The only problem I notice is that you cannot use it without a cover or a sleeve, as it's very slippery, and if you put a sleeve it conceals it's beauty. Best device so far. I consider it as my peripheral brain, can't live without it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone..love the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had Iphones..had the Iphone 4 until it broke..but when I upgraded to the Iphone 5 was very excited about the new features..the fast WiFi connection and the camera is amazing..

    I would recommend this to a friend
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