Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Model:
ME352LL/A
SKU:
1752845
Your price for this item is $499.98

Customer reviews

Rating 4.6 out of 5 stars with 1174 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the iPhone® 5s 16GB's camera quality, ease of use, and size. Many also appreciate its lightweight design and good battery life, while some found the price and limited storage to be drawbacks. Positive feedback frequently highlighted the phone's performance and the convenient Touch ID feature. The sleek design also received praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,174 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Iphone5s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion I liked this phone a lot more than the Iphone6. I used my upgrade and I am satisfied with this phone. Works well and it is easy to manage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and updates from 4s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s has great updates from the 4s version including video that can now zoom and the ability to take panoramic pictures. Also it includes touchID which saves you from havng to type in your password!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AAAAA

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything Apple is always the best go out and get 1

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The iPhone 5S is the best smartphone in the market. I will recommend this product to anyone. I bought the new gold version and it is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Phone but don't bother with GeekSquad Added

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice phone. Easy to use and setup. Can' t go wrong with an Apple product. However, DO NOT PURCHASE the Geek Squad additional Protection, which is given a major Hard Sale. Went in the store to make changes to the Protection Plan, and was told that I had to call a number or use the web site for my request. Even though the "Geek" was standing right in front of me, he couldn't help with my request. From a Customer Service stand-point, if a phone call was needed to fulfill my request, he should have picked up the phone in front of him, made the call and walked through the solution with me. Instead, I left the store,mad and vowed to tell all of my POOR Customer Service experience. Phone 4 Stars, Best Buy Customer Service 0 Stars

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Meets my expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved up from my first IPhone 4 to a 5 and noticed a big difference. I don't use many apps however, I like the slightly large screen and was impressed with how they switched over my data and contacts from one phone to the other. In the pass I usually lost my contact list!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the look

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new iPhone look, size ab features.. I constantly use my phone all day and I am never without it. The iPhone has a sleek look and I love the variety of colors offered... Well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    excellent upgrade.. best iPhone ever.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to anyone wanting to upgrade or change over from android. The new iPhone 5s is very user friendly n offers a wide variety of new features. Best camera n sound quality are exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Sweet Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall phone, I would highly recommend it for anyone who uses their phone a lot for messaging, games, or web surfing. Great selection of apps and fingerprint scanner is fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Apple got it right with the 5s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited when I purchased my phone. I knew Apple were making modifications to the product but they did an exceptional job with the camera . The pictures are crisp and clear. Awesome phone!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Issues with the phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife for Mother's day she had been using it for just over 30 days when all of the sudden she couldn't hear anybody when making or receiving calls but they could hear her. Discovered that the phone thinks the headphone jack is plugged. Tried blowing it out jack with compressed air, soft reset and hard reset of the phone with no luck. Took it back into best buy and was told they had 3 people come in the past few days with the same issue. Currently waiting for resolution. Best Buy has been great though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Apple IPhone products! This is my second upgr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone & I loved my previous IPhone 4 too. Helps keep me organized & very easy to figure out how to use. I recommend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with no quirks or issues so far. I also like that the back isn't glass anymore. I like the fact that iPhones are easy to use and you don't need to do much to get them to work.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Computer is compact and is a great usable size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works very well. It is a nice size and is good for what I need. I like the color which is white but I believe you can order it another color. I like the size of the keyboard too.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought about switching back to Android, but they had a great deal that I couldn't pass up. Glad I didn't! This version is better and faster than my previous iphone4. You won't regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Sprint iphone 5s is the perfect phone for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is perfect for what I need. I don't like the ultra large Android phones as I put this phone in my pocket all the time. The perfect size for me. ios7 works great with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Easy usage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love I phones for business use. Fast apps. Clear keyboard. Good sound quality. Excellent picture quality. Accessories are easy to find and affordable. Fingerprint sign in is a better feature for people trying to memorize your pass code when you are entering it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    easy to use,great camera and apps

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! Had the 4 and this is much nicer, faster and easy to use. Battery life a little better, but could be better yet. Apps are great, can hold a lot more. Music quality is also great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love the upgrade from a 4 iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a iPhone 4 before this upgrade. I love it! Great camera and I love the finger touch to turn on.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    iPhone 5s, it says it all.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a htc one just to see if I like it. I wanted a bigger screen which htc one delivered but I was so use to the iPhone for so many years so I had a change back to the new iPhone.

    I would recommend this to a friend