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Customer Ratings & Reviews

Model:
ME352LL/A
SKU:
1752845
Your price for this item is $499.98

Customer reviews

Rating 4.6 out of 5 stars with 1174 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the iPhone® 5s 16GB's camera quality, ease of use, and size. Many also appreciate its lightweight design and good battery life, while some found the price and limited storage to be drawbacks. Positive feedback frequently highlighted the phone's performance and the convenient Touch ID feature. The sleek design also received praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,174 reviews
  • Rated 4 out of 5 stars

    Good but not big leap from previous version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple still producing good phones but very little improvements/added features as compared to competitors. IPhone's gap between Android's features and performance are narrowing or disappeared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone. Wouldn't buy any other.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part was the customer service at BestBuy. The staff was terrific! Friendly, helpful and just truly happy at what they do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What can I say its an Apple Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my galaxy II with the 5S and it was the best thing I ever did, high battery life, fast processor, no everyday reboots!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i switched to the iPhone after years of being an android user! Why on earth did it take me so long?? So glad I made the switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've ever had - worth the wait. Will stick with apple phones from here on out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why did I wait to upgrade?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to upgrade, but Best Buy made it easy with a trade-in offer. Thanks Best Buy for getting me into a better phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the iphone because all the apps just work. I'm an Itunes user so I have my complete music library with me at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone and I really like the color! I am so glad I waited for this color!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone but needs better battery life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from the 4s iPhone. It's thinner, more storage and I love the fingerprint option to unlock it. It takes better photos and is simple to use. Even our 10 year old has mastered it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone and a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for free after trading in my iphone 4. No complaints. Awesome phone with great camera and very fast user experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding quality phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great experience with the individual from best buy. Very nice, courtesy and knowledgable. Phone is much faster than 4,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date , this is the best phone I have ever had. I have no more reset issues or freezing issues. It's the perfect phone for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent video/picture quality/ audio quality o.k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all of the new features of the 5S as compared to the 4S. Increased speed, video quality are great....and of course ease of use is wonderful, even for a technology-challenged person!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was purchased because best but had a trade in offer I couldn't refuse. I'm glad I did cause this phone is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2 be back from Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I missed a lot of features and my friends and family all have apple products and FaceTime is the best. Even with the kids!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy learning curve for new users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I like this phone. I am still not using all of its features. I appreciate the security and that it is user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last I phone I kept loosing my contacts, hopefully this one will not have the problem. I also like the quality of photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME PRODUCT. JUST WISH BEST BUY HAD THE PRODUCT READY ON THE ACTUAL RELEASE DATE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I've ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for a Christmas present. Works great with along with my ipad. Was easy to learn the apps, etc. Couldn't be more pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my twelve year old son. He loves it and is glues to it. Imagine that!

    I would recommend this to a friend