Customer Ratings & Reviews

It a exactly what I expected and have read about but more importantly the service I received from best buy was incredible - they we're completely service oriented and I loved working with them. The follow up I did when I had a small problem was handled with extreme care and respect and resolved instantly - I will always buy from best buy

Love the iPhone 5s. Quick response time. Good battery life.

This is my first iPhone and I love it. I have had no issues. It has everything I need....work email, personal email, social media, messaging and all the apps a person could need. The only complaint I have is there's no back button.....you have to go to the home screen and start over if you miss something. Very minimal complaint though.

I like the phone. The Fingerprint feature is great. The Size is perfect for my back pocket

I can live with it. Camera quality makes up for a lot. Easy to text and like security measures

Got it for 125. Great deal. A lot faster than my old 4s.

Upgraded from 4S to 5S and so glad I did, amazing phone!

Got this phone the a little while ago. And love it , great quality pictures and speakers.

First time iPhone user. Will not go back to droid. Very easy to use not complicated at all.

Great phone solid design in small footprint. Get the largest capacity.

love everything about the phone. Great looking phone

The phone is a nice upgrade from the 4 or 4s. Nice screen & runs fast, but the fingerprint recognition doesn't always work right the first time.

excellent phone with no problem what so ever, great battery life, good quality voice.

Thanks for a great phone can't wait tell I know all about all it's awesome features

Product good but I had to go back home three times to get stuff needed to make purchase--would have been nice if the Best Buy person would have told me what I needed the first time around. Each time I came back I had to wait in line to see person to finish purchase. Frustrating and time consuming. Also my MyRewards points did not show up and it took several phone calls to get that taken care of.

Do not lose this phone. Extremely expensive to replace but I wouldn't go with any other model. The thumb scanner is convenient when it actually works and the pictures are of good quality.

WE WAITED ALONG TIME FOR THIS ONE TO COME OUT, AND IT WAS WORTH THE WAIT. WE ARE FINDING OUT NEW THINGS THIS PHONE WILL DO EVERYDAY. THEIR ARE SO MANY APPS TO ADD AND FEATURES TO SET UP. IT DOES EVERYTHING BUT MAKE THE COFFEE. WE HAVE FOUND THIS PHONE WORKS WHERE OTHERS WILL NOT EVEN ON THE SAME CELL PHONE CARRIER.

I bought this phone outright so I was able to keep my unlimited data plan. First APPLE product ever owned and after the learning curve I am very pleased. It came down to the Samsung Galaxy 4 and this. I choose the iPhone and wife went with the Samsung G4. She likes hers and I'm definitely a iPhone fan now. If the iPhone screen was bigger like the G4 I would say things would be perfect. LOL

I love the finger print security feature to unlock the phone. I also love the speed of phone, my old I-phone 4 was so slow. This was a Christmas gift from boyfriend and I'm enjoying it.

The iPhone is loaded with features. APPs are easy to find, download and install.