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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1386 reviews

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  • Battery Life

    Rating 4.2 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,386 reviews
  • Rated 4 out of 5 stars

    Phone does all we need it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy about what the sales associate did switching my rate plan and didn't tell me about it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is the best out there for the value and technology

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    everything is good but battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can take a little heavied and thicker phone. so a big capacity battery can improve the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. Will recommend to others. Will buy more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smarter phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart phone. Easy to use. Great audio video capabilities for dummies. Fast camera clicks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone got even better , love the ios7 user experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife enjoys her new phone. The only problem she has with it is the finger print reader.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, wish screen was bigger! Good for use of wifi!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgraded from an iphone 4 and its great.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a pretty great phone! Just still trying to get used to how much lighter the phone is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's an iPhone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what you would expect from an iPhone. does seem to scratch easily compared to previous models.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has everything you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, better battery life than my iPhone 5 had. Still they need to make screen wider.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple updates bigger screen similar design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all promises delivered, unique finger acess instead of typing password in apple store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that the iPhone gets better all the time. I will be getting the 6 sometime soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple seems very intuitive

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the apple products we own all seem very intuitive. easy set up, easy use, easy maintence.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The pictures taken by the camera is of top quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone to have if you're conducting business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone. Has met all of my expectations. Very similar to other iphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new phone! It was a bargain and she loves the life case also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    what i wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I wanted. The reception is pretty good and it does what I wanted it to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good phone but it is not easy to transfer pictures from laptop to the iphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall like the phone took awhile to get used to the new look and feel of the phone.

    I would recommend this to a friend