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Customer Ratings & Reviews

Your price for this item is $499.98

Customer reviews

Rating 4.6 out of 5 stars with 1174 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the iPhone® 5s 16GB's camera quality, ease of use, and size. Many also appreciate its lightweight design and good battery life, while some found the price and limited storage to be drawbacks. Positive feedback frequently highlighted the phone's performance and the convenient Touch ID feature. The sleek design also received praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,174 reviews
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Everything I want .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four stars only because 16 gb was sooo not enough , even tho I was pretty convinced by an employee it would be .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Upgrades!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and very easy to use. Was very satisfied with the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the touch ID

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responses fast and the touch ID getting better the more you use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was just a little sad when the silver iPhone 5s was not available on the release day of this phone, but I put a case on my new grey one, and soon got over it. I upgraded from the 4s and love the phone thus far. The fingerprint sensor can be a little touchy, but is a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPhone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone and easy to use. Like the available features it has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 5s it's worth buying!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone great phone reliable. It's very good and I will continue to purchase there products apple is good. When I had my iPhone 4 there was never once a freeze I can honestly say it lasted two years strong with not one freeze EVER! I would tell any one of my friends if they asked what is a good phone I would recommend a iPhone to them.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    I got the gold. I'm just in love with apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love iphone it's universal. It's slim and cute, not perfect but I'm happy to have iphone 5s and Samsung s4.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Bigger screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems with phone..pleased with larger screen size

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera. great graphics. wouldnt recommend another phone.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    love the iphone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iphone 5s! Great size and weight. This is a must have!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Phone is now a bit dated but could not wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 4s. Screen size is marginally bigger. Would have waited for the iPhone 6 but needed new phones. Apple users tend to be brain washed that Apple is releasing the latest tech as quick as possible but that is a fallacy...they control the advancements so they can sell new products with marginal upgrades. Thank God for Samsung to help push Apple along...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5S iPhone is a nice upgrade from the 4S. We like the size.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love iphone is the best a perfect size to carry any where

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good phone, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Easy to setup and use. Good connection to icloud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the most part, a very reliable and fun to use phone in all aspects and one would expect a smartphone to do. I did experience though some trouble with a bug that affected the phones perfornance significantly when downloading an update to the ios software. I ended up having to get it replaced with a new phone, while a little time consuming to do so, apple came through with ease and free to replace it. and so far no problems at all with the new one

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beautiful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very minimalist and classy looking phone, good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone,all in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't live without it quite fast, use it for everything!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    works great..clear images when I use face time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is very easy to use battery life lasts a long time

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Couldn't live without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. Speed is improved over my iPhone 5

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Takes great pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a very good size and has a wonderful camera

    I would recommend this to a friend