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Customer Ratings & Reviews

Your price for this item is $499.98

Customer reviews

Rating 4.6 out of 5 stars with 1174 reviews

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  • Battery Life

    Rating 4.3 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the iPhone® 5s 16GB's camera quality, ease of use, and size. Many also appreciate its lightweight design and good battery life, while some found the price and limited storage to be drawbacks. Positive feedback frequently highlighted the phone's performance and the convenient Touch ID feature. The sleek design also received praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,174 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Apple finally got it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for everyday use. No negatives on this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my iPhone 4S with the 5S because of the special upgrade offer at Best Buy. My Sprint bill just came and now I am questioning my decision. Having to buy the phone is a new way to get a plan. High price in the beginning, but hopefully will be worth it in the long run. Love the actual phone--does everything I want it to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iphone 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this phone, she likes the ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice upgrade from the 4s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster than the 4s still the same great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iphone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and weight, lighter and slimmer than the 4s i had previously. Still feels like a phone - other larger phones look and feel more like tablets, which i'm not fond of. Like previous iphones it's super easy to use, great range of apps that are apple approved and safe, great camera and picture quality, sleek looking device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for any user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great for anyone. The chip it has loads everyone super fast and has great graphics. The Touch ID works very we'll, but sometimes it takes 2-3 tries to unlock it. Overall the phone feels great in your hand, and isn't to big to fit in your pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone since having the HTC Evo and the Samsung S III and I must say that I REALLY like this phone. The functionality of the phone is a lot better than an android phone. Thiis phone doesn't freeze up like an android phone. Honestly, I don't think I would go back to an android phone right now at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to big lie all the other phones out there. fits in my pocket and is travel size.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Over all a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the camera. I do recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Phone - Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and the screen is the perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast fun, louder speaker, all around amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just another Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a slight improvement over the 4S, but nothing out of this world. The camera resolution is very good. Fingerprint recognition works only half of the time so u just end up entering the password as before. If it is used in the Sprint network dont expect fast speeds even on their LTE (when rarely available). It is a good phone to upgrade to when your renewal time comes, but not worth breaking a contract or paying full price for it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone love the simplicity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and understand the best phone now

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched form Samsung because the galaxy was getting too big. Like the size better of the Iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple does it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    traded in my iphone 4s and was not expecting a whole lot more from the 5s...I was wrong! great phone...the thumbprint is really cool and I love the other updates! great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight easy to navigate thrue the phone system

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great iphone 5s way better than any android phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    With very little use, I need to charge daily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, clear sound. Still learning all the bells and whistles. Love the "thumb" password.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It just works.. and some..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the iPhone 5S to anyone. I especially enjoy the iMovie app that comes for free now! The slow motion video recording is amazingly awesome! The finger print scanner is pretty cool too. I have been an iPhone user since the beginning and will never switch. I utilize the entire Mac eco-system and love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second iPhone. I recently upgraded from an iPhone 4S. My favorite feature is the fingerprint reader hidden in the home button. Love the consistent smooth operation of the phone. Battery life could be extended but overall an awesome phone!

    I would recommend this to a friend