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Customer Ratings & Reviews

Your price for this item is $499.98

Customer reviews

Rating 4.6 out of 5 stars with 1174 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the iPhone® 5s 16GB's camera quality, ease of use, and size. Many also appreciate its lightweight design and good battery life, while some found the price and limited storage to be drawbacks. Positive feedback frequently highlighted the phone's performance and the convenient Touch ID feature. The sleek design also received praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,174 reviews
  • Rated 5 out of 5 stars

    Best phone I ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It is great. It is tasty and I like the way it feels in my tummy. As William McKinley once said, let's go to Buffalo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all the phone is great and works perfectly. the screen every now and then will freeze up but not to the point where it is an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is great is just right for anybody. All apps are easy to install. User friendly. Camera works great. Siri is reliable. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have any complaints about my device at the current time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife and she loved it. It has everything you need and it came in gold!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Owner's manual is not thorough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We prefer the format that we had on the 4S I-phone. Processing speed is a little disappointing. Camera is good but not much better than the 4S I-phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for a first time I-phone user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having everything in 1 device. I like that I can place my thumb on the circle instead of having to key in the code to unlock it. I hate that my calls will drop in certain rooms of my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another solid performer from Apple, battery life is average but would prefer a larger screen size...software is smooth and consistent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic camera easy to use great for all and fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 5s best phone ever owned. Love it for the clarity speed and easy to use. Great safety features and easy to back up and restore.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I phone is a great phone, easy to use! I love the new finger print unlock option. The battery life is short, and its hard having the new charger..with the old iphone a charger was more accessible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great customer service . The service at Best Buy was worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love iphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone but hate that being along term customer the phones get more and more expensive and new customers get better deals!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can finally stop carrying a separate camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparing to a compact point and shoot, the iphone 5s finally let's us stop carrying 2 devices everywhere. Takes great photo and fun to be able to use the photo editing apps right on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid phone with all needed features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s is a great phone with easy to use features. Best buy price for iPhone with a 4s trade in was the best value available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone met my expectations. Like most people, I go everywhere with my phone and use it often for multiple tasks. But I'm not a techie or a teen. But I know my granddaughter loves hers too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love apple Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with apple :-) the best I think it's better then android phones everything I own is a apple Product I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another favorite from the Apple family!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love to see another sequencially awesome Apple mobile product! A continually impressive interface that doesn't just challenge the competition; it begs to ask why they're all evej there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift from my husband and I love it. Have been wanting to upgrade for quite a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the iPhone 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, the touch sensor makes it easy to unlock. The app store has just about any app you are looking for. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone 5s but should have opted for more memory. Next iPhone I get will definitely get larger memory

    I would recommend this to a friend