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Customer Ratings & Reviews

Your price for this item is $499.98

Customer reviews

Rating 4.6 out of 5 stars with 1174 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the iPhone® 5s 16GB's camera quality, ease of use, and size. Many also appreciate its lightweight design and good battery life, while some found the price and limited storage to be drawbacks. Positive feedback frequently highlighted the phone's performance and the convenient Touch ID feature. The sleek design also received praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,174 reviews
  • Rated 4 out of 5 stars

    Touch ID is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the "thinness" of the phone. Fits well in most of my purses. Ringtones previously purchased were not transferred and most are not Compatible to this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, easy to use, and it looks nice. You can't go wrong with this phone. It's a fair price and a smart purchase. Yeah yeah yeah yeah yeah yeah yeah yeah

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replaced iPhone 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my 17yo daughter to replace her iPhone 4. She is VERY happy with the upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, great battery life, perfect amount of storage for pictures and videos of an average user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for great priced. will recommend it to any one I know. Best buy offers great price range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the camera features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this phone to my friends and family wish I didn't have to pay full price for it tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone never disappoints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried Galaxy phones but still nothing compares to iPhone especially IPhone 5s and I love the Gold Color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the ease of iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iPhone and love svc at best buy.they make the transition quick and easy. Knowledgeable staff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, wish battery would last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5S as an upgrade from the 4. The camera is great. Security features are nice as well. The battery life could be better but nice phone overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this phone is overall a good phone I always loved apple phones I had the 4s before and loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my IPhone 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had great customer service at the Best Buy in Novi, MI. Thank you and keep up the fantastic service..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Iphone is just an all around great phone. And also beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product!!!!!! I highly recommend this item Apple for life!!!!!! This phone is brilliant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best phone I've ever had. good phone for texting and voice calls!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is awesome with lots of apps and features. Can do facetime with my family which is the bestest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new phone. Longer battery life great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to use. It just works. Camera is ok, could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. It syncs with my iPad 4 and even uses the same plug which makes for easier charging.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BEST IPHONE YET!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PHONE IS THE BEST, BY FAR , OF ANY IPHONE THAT I HAVE HAD. BATTERY LIFE IS MUCH BETTER THAN MY PREVIOUS PHONE, IPHONE 4S, AND MEETS ALL MY EXPECTATIONS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall it has been better than I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great overall. The speed and graphics are the best that I have had in any of my phones.

    I would recommend this to a friend