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Customer Ratings & Reviews

Your price for this item is $499.98
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 858 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the iPhone® 5s 16GB's camera quality and ease of use, frequently praising its size and battery life as well. Many appreciate the phone's lightweight design and performance improvements. However, some customers express concerns about the cost and limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 858 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Never heard anything negative and it's glorious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say anything negative at this point unless it's about verizon who wouldn't let me early upgrade with ineffective droids 3x in a row. It's only been a few months but man this product makes me happy. Best buy even called verizon for me in store to check on a few things.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best phone yet for my purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. The only neg on my I phone 4 was the too small screen which is improved on this 5. Also I find the best buy crew much more helpful then the verizon store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a birthday gift for my son's 14th birthday. He loves it. He never puts it down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described...Complete apple fan and user....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy is good store I would recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, I love everything about it, didnt want the 6 because it is too big for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than i thought . Upgrading was easy and having more fun with this upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product more than my iPhone 4s! The improvements made a lot of difference.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Father's Day Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a father's day gift and my father loves it! He came from a flip phone and loves this phone to death. He can go two days on a full charge with his constant emailing and Sportscenter updates. The UI is easy for him and everything about the phone is great!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Just like all the other iPhones it's expensive but it's light years faster than he older models. I didn't think Apple would be able to outdo the last model so quickly but they did...and by a long shot.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect phone for everything in life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a junky pre-pay phone to an iPhone 4 and though that phone was amazing, I wanted more. Faster speeds with LTE and thumb print security are just the beginning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to setup never found anything else like this

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love the fingerprint scanner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a nice phone, I love the larger size and fingerprint scanner. It seems to get in a better signal than my previous iPhone 4S.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Audio is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first phone of this type of high tech. I always thought that the iphone would be to complicated for me to learn and operate. My son who is 15 showed me his iphone and showed me how easy it is to use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone great apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first iPhone but won't be my last. This phone keeps me straight with the calendar and I'm able to take and keep my pictures it is just great. I also use it to take notes on the work that needs to be done and the list of things that I need to pick up for my business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first iPhone. Love it better than Android. Best Buy took care of me that day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife's happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife wanted one for Mother's Day! Got a fair price and excellent service after hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I use it for texting, snapchat, tweeting and instagram. Very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone!! Converted from Android and am happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to upgrade to iPhone from an Samsung Android. It is quite amazing how much better the reception is as well as the sound quality. Some features on the iPhone are much nicer and some are not as convenient as the Android. Overall, I would recommend the switch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son LOVES his new phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPhone 6S is amazing! Easy to use. Like the new color that is available.

    I would recommend this to a friend