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Customer Ratings & Reviews

Your price for this item is $499.98
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Customer reviews

Rating 4.8 out of 5 stars with 858 reviews

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  • Battery Life

    Rating 4.1 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the iPhone® 5s 16GB's camera quality and ease of use, frequently praising its size and battery life as well. Many appreciate the phone's lightweight design and performance improvements. However, some customers express concerns about the cost and limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 858 reviews
  • Rated 4 out of 5 stars

    Does more and can get confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave 4 stars because going from the 4 to the 5 was not a smooth change still working things out having trouble getting things out of the cloud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone after 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live on my phone and have always had apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought phone a a gift to myself. Best Christmas ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy for me to use. Great computer in a hand held.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for $99. The $199 I don't agree with. Huge upgrade from the 4 model but camera could be better. Still a great phone in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for any kind of person. Old and young.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iphone5 has endless capabilities. It is very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new up grade very easy to work with fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love its slimmer and lighter just wish not as long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ONLY smartphone one can buy - look no further!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great look and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good upgrade, much better quality than i thought would be -recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mostly Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We spent about two hours getting the phone set up, which was great. The sales person sort of forgot that there was a Labor Day sale price, so she was ringing up the price as $50 more. She assured us that my plan would remain the same. When I got my first bill, it was $10 higher along with a $30 upgrade fee. That fee was not explained at all. She did a great job setting up my phone, but she was very unclear on the upcoming charges.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On/off button hard to press (with case on).

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all in all, i don't see much better in the iphone 5 from the iphone 4 we had before, but i haven't used Siri yet. maybe she'll be helpful.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not. Very intuitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen sensitivity is not consistent and keyboard small. Difficult to edit text. That's all I got

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone and upgrade. I would recommend getting the new phone of u are eligible for an upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my decision to go with the 5S. Wish the phones were less expensive overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall. Calls do get dropped and voice mails don't come through. Maybe this is a carrier issue. Other than that, I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very intuitive to use. No need for directions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it is super easy to use and that you can best learn how to use it by just playing with it. No problems, so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CONVIENIANT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHILE THE 6S IS SLIM, THE 5S IS MORE OF A SOLID PHONE. I COULD DROP THIS AND IT WOULD BE PERFECTLY FINE!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great. Faster Internet, easy to use. Finger print password doesn't work on the first try all that often.

    I would recommend this to a friend