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Customer Ratings & Reviews

Your price for this item is $499.98
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Customer reviews

Rating 4.8 out of 5 stars with 858 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the iPhone® 5s 16GB's camera quality and ease of use, frequently praising its size and battery life as well. Many appreciate the phone's lightweight design and performance improvements. However, some customers express concerns about the cost and limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-858 of 858 reviews
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my iPhone 4s. Better battery life, easy to navigate, holds its value

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this phone, cannot live without my Iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Iphone 4 before I upgraded to the 5s December 2013. There wasn't much difference between the 4 and the 5's except for maybe the speed but now that the 6's are out I have to wait until December 2015 to upgrade. The battery lasts a long time as long as games are now played are internet is not used I probably charge the phone every couple days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    woo what a product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a cell phone every1 must have. i ove it.i am proud to own this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products are the best. Easy to use. Great pictures and videos. Great plan from verizon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with the features I needed. It's also good to have the newest iPhone out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but Iphone 6 has better screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Bought both 5s and 6 together - 6 screen resolution is far better than 5s, other than that not much functional differences

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Pricey Upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the iphone, most people do. They are simple, work well, and Apple provides good support. All that said, coughing up $650 for a phone that is outdated in a year is quite a difficult pill to swallow. I went new, I recommend everyone else goes Craigslist. Just my 2cents!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best smartphone ive owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had android before i purchased this phone over a year ago and ive never looked back. Its easier to use and its less buggy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone to replace my iphone 4s and its a great upgrade. Love the larger screen, and wouldn't want it any larger.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I've owned to date. I love the speed, screen & other features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone that's easy to use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this phone for our son who has been long awaiting its arrival. He loves it. Never leaves his hands. It has always been reliable and we haven't had any issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Features But Not a Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features as an App device but phone call quality lacking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone over all

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my 3rd iPhone and every year is getting better and better. Samsung has no mach for the iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, beautifully designed iphone. Android is cheaper but you get what you pay for. 100% worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love apple!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love apple and this phone is great! If you like apple you will like this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you have to have a password set on iPhones I'm getting one in a year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LOVE MY NEW PHONE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE MY NEW IPHONE, BUT COST OF ADAPTER FOR LIGHTENING PIN IS TOO HIGH

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great phone, but terrible store pick-up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not going to write about the phone. There are hundreds and hundreds of iphone reviews out there. I am writing about the store pickup method for buying and activating this phone. I spent over 2 hours in the store because of how ridiculously tedious it was to activate the phone after glitch after glitch after glitch kept coming up. The person helping me was calm and trying their best to fight the stupid computer and thank God they were or I would have lost it. Best Buy really really needs to improve the store pick-up method when activating these because I know for certain I won't be getting my next phone from Best Buy for this exact reason.

    I would recommend this to a friend