Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 372 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers value the camera quality, screen size, and ease of use of this product, with many praising its improved design and lightweight feel. However, some users expressed concerns regarding battery life and reception issues. Positive feedback also highlighted the reliable Touch ID functionality and ample storage. A few customers suggested improvements to the software and Siri features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 372 reviews
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Next logical step for Apple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same ol' Same ol' for Apple. Great infrastructure and mature OS. Smaller screen and lack of expandable memory are still limitations. Much faster than previous 4S device my wife had.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best smart phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I´m very happy with the iphone. The size it´s just right, fast and battery life is awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice color, like the thumbprint ID.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product. Like the new thumbprint ID. The only bad part is the battery life drains very very fast, even with the Mophie Juice pack. Apple needs to work on this ASAP.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new IPhone 5. I replaced my iPhone 4s for it and it was an easy transition.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly. Still have bugs on new OS system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Has some kinks in the OS system. Very easy to use and LTE is very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around smart phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used by my teenage son. Used for various social media sites with applications and used in conjunction with the camera. Used as main media player when WI-FI is available. Texts continuously. Browses web frequently. Uses to capture music performances during impromptu jamming sessions. Used as main navigation tool. Used to check-in with parents while out and about reducing anxiety on both sides.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love iPhones have had them from the beginning

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very loyal to Apple and can't see why I would not be. I love that the 5s is lighter than my 4s and I also liked that Best Buy bought it back ! Very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone, Apple really does it this time. Touch ID is a great feature

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great phone for any one to use. takes great pictures and it has sirus

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    All in one phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new iPhone, faster, clear pictures and videos. A must have phone

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is not much different from the iPhone 5 however it is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Like the 5. Loved the 4.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a better camera. Can't hear as well when on my shoulder. Too long for the one handed usage. Too lightweight. Can't feel it in pocket. Preferred the 4.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loved it, until...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 4 iphones, the 3, 4g, 5 and now 5s. I have not had any real issues with them except my current 5s crashed yesterday and would not re-boot. I called Apple and they told me to go to the Apple store which I did. They had to do a reset, which caused me to have to do a restore on iTunes. Now some of my music did not sync correctly and am going to have to delete and sync again...grrrr! May just have been an OS problem, but be sure to do frequent back-ups!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New features are great. Calls sound clear. Battery life could be better.

    I would recommend this to a friend
  • Cons mentioned:
    Features

    Rated 4 out of 5 stars

    Good successor from previous model.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this phone us better than even the 5, it still seems to be missing something like better features fie example. Overall, very good phone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third Iphone and by far the best. Faster and better battery life

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone love iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it would recommend to anyone wanting a easy to use phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s is a great step up from the iPhone 4. Processing speed with the newly installed chips are seriously noticeable. And the new fingerprint scanner works like a charm and is a lot more convenient then I would have ever expected. Highly recommend this phone!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    This phone is a natural extension of my hand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, fast, crisp screen, fit the pocket, tons of apps,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Better than the I4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the I-4 before and took that back and had an android for a while but then thought I would try it again and now I like it a lot.

    I would recommend this to a friend