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Customer reviews

Rating 4.7 out of 5 stars with 372 reviews

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  • Battery Life

    Rating 3.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers value the camera quality, screen size, and ease of use of this product, with many praising its improved design and lightweight feel. However, some users expressed concerns regarding battery life and reception issues. Positive feedback also highlighted the reliable Touch ID functionality and ample storage. A few customers suggested improvements to the software and Siri features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 372 reviews
  • Rated 5 out of 5 stars

    A Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s is a great smartphone. That's it, plain and simple. Plus you get Apple's far-superior support, and access to the largest app store in the world. It's a very impressive product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the easy use of the iPhone. Nice selection of Apps too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, its an apple enough said.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some getting used to new features. Most old setting ported over, but had to reset up tones for calls and change new standard ringing to my desired old tones. Love the Siri navigation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expectations Met

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, the iphone meets expectations. Transaction went smoothly and quickly and the representatives were very helpful. The best part is the phone was $75 cheaper than the AT&T store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had a bad iPhone and I've had them all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone so far! You can never go wrong when you buy an apple product! Had everyone from first to this one and never disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone. Big upgrade from 4s but not 5.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Big upgrade from iPhone 4s but not iPhone 5. I sold my 2 year old iPhone 4s for almost what the new iPhone 5s cost me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best place to get your phone. You can trade in your old phone too and they always have a happy crew working there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best iPhone ever in my opinion. I have had iphones since the 3 and never had problems with them. By far the easiest smartphone out there and great tech support when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loses signal in wide open places sometimes, but overall its a pretty good phone with a large learning curve. Once the curve is passed though the phone becomes quite useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display too bright in a dark area when it can bother people around me. But it really helps in sunlight. Wireless is faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Love iOS 7. Love the interface of iTunes to manage all my devices. No garbage apps added like on samsung GS4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who sales mobile devices for a living I would have to say the iPhone 5s is the best device on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 5S - Well designed product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like what Apple has done with not only the hardware but the newest OS as well. Great product, fairly priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it - couldn't live without it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a 3G to 5s - don't know why I waited so long - this is a great phone - I love it & do all my stuff on it from emails to bill paying to everything!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an apple. What else needs to be said

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Apple does it again. Only slight changes from iPhone 5 to 5S, but enough that you notice the difference

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As always Apple delivers a great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is excellent. I had originally purchased a Samsung Galaxy S4. Just couldn't get into the Android OS it was like where do I start and some of the advanced options were incompatible with my friends who were currently using iPhone when I shared media with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A lot of apps to choose from

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used iPhones since they were introduced. They have been extremely easy to use and navigate. For me, they are a perfect fit for both business and life in general.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful piece of technology! It is very user friendly. I am amazed at the ways it enhances my life. Compact computer at hand at all times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the larger screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth iPhone and I can't imagine ever using anything else. The technology and updates are great. The HD screen really makes photos "pop"!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Apple products and the new operating system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an avid user of Apple products since college and stay connected with their latest and greatest. Nothing better on the market in my opinion!

    I would recommend this to a friend