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Customer reviews

Rating 4.7 out of 5 stars with 372 reviews

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  • Battery Life

    Rating 3.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers value the camera quality, screen size, and ease of use of this product, with many praising its improved design and lightweight feel. However, some users expressed concerns regarding battery life and reception issues. Positive feedback also highlighted the reliable Touch ID functionality and ample storage. A few customers suggested improvements to the software and Siri features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 372 reviews
  • Rated 5 out of 5 stars

    love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the iphone 5s! I have been very happy with the performance of this product! Took Best Buy forever to get it in, but the product is a good one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Stress Over It...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are on the fence about this, don't be. It's totally worth it. There's lots of things to do with this phone and it won't let you down. Get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge fans of iPhones. This one is the best yet. Apple has done its homework. Always on top of new technology. If you have a upgrade grab this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the iPhones.. I tried the Android route and was very disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 4s and it is great. Love the finger print option. No need to type password anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat an iPhone upgrade at best buy, almost switched to an android, but their offer for trade in made my decision to stay with apple easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything just Works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone just works! And with the Apple Eco System, it makes an awesome addition to the gadget world!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is my office on the go, my entertainment center, my home security command central - I can't imagine my daily life without this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from my 4s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the new product is good, not stellar but a a very nice upgrade from my 4s, I certainly would say given the price its a excellent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best phone on market........................................................................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PHONE. THE NEW CHANGES ARE MEANINGFUL AND HELPFUL. THE CONTROL CENTER IS A GREAT ADDITION.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone. This was an upgrade from my iPhone 4. I love that everything restores onto the new phone from the old phone's backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple. No need to say more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spend the extra and enjoy the phone. Quality before gadgets has been a proven success and the reason apple products retain their value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 5s. It works, it is pretty easy to use. I had the 4GS prior, pretty much the same function. They did change over to LTE, so downloads are a bit faster. If you are familiar with Apple products they are pretty much all the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Fast!!! Excellent Screen Resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Apple knocks another one out of the park!!! Great phone, camera and music player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does everything I could ask of it and does it well! Use it with iCloud and keep all your phones, computer, tablets synced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone, been iPhone user for years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, I love the ability to cloud it to my mac and iPad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone! Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and will never go away from Apple iPhone. I use the old ones as iPods in every room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for phone and app lovers! Best iphone yet! 32 gb is never enough. Love best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone from Aple as usual!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the iPhone since first cam out and I love the great quality of the units.

    I would recommend this to a friend