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Customer reviews

Rating 4.7 out of 5 stars with 372 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers value the camera quality, screen size, and ease of use of this product, with many praising its improved design and lightweight feel. However, some users expressed concerns regarding battery life and reception issues. Positive feedback also highlighted the reliable Touch ID functionality and ample storage. A few customers suggested improvements to the software and Siri features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 372 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone 5s, the service was excellent at Best Buy. I would definitely recommend this company to my family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always loved an iPhone, this is no exception.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the ease of syncing with iTunes, the familiarity with the software, and the fact that all my toys interface.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery Life is much better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same great user friendly aspects of all the iphones. But with a better camera and better battery Life. Battery will last a full day of work where as past version would run short if you were on the phone all day for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and sleek..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple makes great products. I got my apple att 32 gigs from bestbuy for $225 and sold my old iPhone to gazelle for $235.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's and iPhone 5s . . . that says it all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great phone. It replaced an iPhone 4s, so the difference is significant. Would buy one again in a minute!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better battery than my old 4s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it said above, I wish I waited till black friday but i just couldn't take my old phone dying on me every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone great seller with tech support and buyer protection available

    I would recommend this to a friend
  • Cons mentioned:
    Reception

    Rated 3 out of 5 stars

    Good phone with some minuses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it better than 4s, however reception is way worse. Phone will lock up to a certain cell tower and will get no service when you move to a different spot

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good step up from the 4s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been happy with the upgrade. The finger print reader and Siri could be better but it's a very good phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my 5s. At times the fingerprint recognition acts iffy, but other than that, it is just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, awesome OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome designed phone and integrates well with other Apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More good stuff from Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great update to what is a very practical phone. Does everything well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone I recommend this phone to anyone, you cant go wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's the 5S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than previous iPhone upgrades. I love the fingerprint password access. I do not like the fact that you have to replace all of your old iPhone cords :-( but welcome to technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ITS fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple product are superior products and especially there technical support and customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone did it again! Best worry free.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is in my pool the best worry free phone on the market. It might not have all the bells and whistles, but it works and it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will never use another cell phone!! Iphone only!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iphone so far..... I will only buy iPhones fro Apple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great product from apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great for my everyday use. Battery life is fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't see a difference between the 5 and the 5S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone had it for a month and I still don't see the difference between the 5 and the 5s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a great iPhone . Replaced all my gizmos still the bear of or extra memory a big plus

    I would recommend this to a friend