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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 631 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers frequently mention the superior camera quality and larger screen size as significant advantages. The ease of use and lightweight design also receive positive feedback, while some users express concerns about battery life. A few customers also noted issues with the operating system and reception.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 631 reviews
  • Rated 5 out of 5 stars

    Love. This. Phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Does everything for the busy Corpoate Mom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, fingerprint recognition is wonderful

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5s is a great phone and offered at a fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    2 small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a bigger iPhone...Thinking now about an Android and Samsung...I need a bigger screen for sure ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working fine for me. No real problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preferr iPhone over samsung products because I only use it for talk and text. iPhone is easy to use and I love apple apps over android.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One glaring issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this IPhone then returned it because intermittently the button to turn the screen back on was unresponsive. After a bit of convincing they agreed to exchange my phone. Now I have the same issue although not as frequent. I will need to take this up with Apple obviously as it's an annoyance. I guess something gets stuck inside the phone much like a. Calculator that has a sicky button and no others will work while it's stuck.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Never have any problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third iPhone and I've haven't had any problems with any of them. I use it for planning my day and keeping up with my family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 5S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great smart phone. If you're an Apple fan then this phone won't disappoint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part the transition from droid to Apple was very easy. The battery life is much better than my last phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from the old 4 to the 5s and I'm very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consistent Apple product. Easier to use once you figure out all the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A nice upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great upgrade from the previous version. Have had it a few months now and have zero complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its an Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love the Iphone I suggest the Iphone 5s since it is a much better quality phone than the Iphone 5c

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iphone5. I have not had any issues with it at all.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good for something

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found a good use for the 5s. Trade it in for cash to purchase something of value!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    love the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no one could beat your price, and also the financing was so worth it.. no money needed up front

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Better than previous model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade. Better and faster than previous model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Iphone before a Major Upgrade to 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wait for Iphone 6 if you can, not a bad phone, just not that many major upgrades

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone works great. Has all of the usual Apple features

    I would recommend this to a friend