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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 631 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers frequently mention the superior camera quality and larger screen size as significant advantages. The ease of use and lightweight design also receive positive feedback, while some users express concerns about battery life. A few customers also noted issues with the operating system and reception.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-631 of 631 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Still the best smartphone on the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have this phone, but it got soaked. I miss it so much right now. The performance spoiled me, as did the quality. Out of all of the 5S models, however, I'd say that the 32GB hits the sweet spot - plenty of storage for apps, music, photos, and video. Apple got this phone completely right. The only thing that sucks about it is that water will kill it. However, water can kill even the most rugged of phones when given enough time (I'm looking at you, G'Zone handsets and Galaxy S5 Active).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i would like this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would like it for my birthday and this site is very excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and the touch ID is so fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from the iPhone 4. I love the 5. Great decision!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how sleek the design is and how well it performs vs. older iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from my I phone 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an I phone user for years and have been very satisfied. I was long over due for an upgrade but was kind of waiting it out for the right phone. The I phone 5 s came out and decided this is the one. Very easy to transfer data from one phone to the other. I am very satisfied and would definitely recommend this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticed a unbelievable difference in battery life. Everything about the phone is great highly recommended. Never ever buy a droid apple all the way

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If it must be Apple ...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Apple Hostage, the 5s is a big step up from the 4s, with which we had serious reliability issues--just outside of warranty, of course. So far, the 5s has definitely been worth the leap, but only time will tell whether end-of-warranty issues surface with that model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for a year and definitely a great upgrade for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    C'mon it's a iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power of eveything with just one button, cant go wrong with a iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone 5S is a perfect upgrade for me. My new iphone has everything I need.

    I would recommend this to a friend