Customer Ratings & Reviews

Wow, this is the first apple product I had to return. It lasted about a week, overheated and started to reset by itself. Weak

Seller must not have asked for a photo ID. Used my name to buy and add phone to my Verizon account. Totally unauthorized

For some reason the camera has been having issues as well as the internet reception. It's no where near what my iPhone 6 was

I downloaded a "Word Search" App and I got a warning from Apple Security Alert that I had a virus. Just great, huh!

I had the iPhone 6s and chose to get the 7 on release day. It's horrible gets no reception anywhere. I hate it.

HE PURCHASED THIS ITEM AFTER HE STOLE MY IDENTITY YOU SHOULD REPOSES FROM THE THIEF WHO STOLE MY IDENTITY

Day one of owning the phone the outward facing camera will not work

My next phone will be a Samsung. I'm so done with iPhone quality issues and software tricks.

spent 5+ hours at to store just to activate a phone, only for them to do it wrong... EPIC FAIL

I actually paid about $50 less for this phone from Best Buy than I did for an unlocked iPhone 5 128gb in Dec 2012 at the Apple Store (both with Apple Care). I had At&t unlock the phone the same week, so it is the same for purposes of travel or porting to another GSM enabled network. That said, I've missed a lot of functionality from touch ID in the 5s, the better screens of the 6 and 6s, haptic feedback, upgraded cameras, Apple Pay, etc. That said, my old phone did the job and is still kicking, but increasingly slow for day-to-day tasks and with less battery life (possibly due to working harder). This phone lasts longer and does everything better than my last phone. I'm not some weirdo who plugs in my headphones to my phone - about half of my headphones have been incompatible with the default cases I've used on my phones by virtue of the size of the cable connector - making wireless use in the car, while working out, at work, etc, a necessity of the past to which I've adapted. The fact that this phone was able to abandon it and become splash-proof in the process is awesome. Good phone, no regrets.

I have never seen this item. It was fraudulently purchased by someone else using my ID.

THEY PURCHASED THIS ITEM BY STEELING MY IDENTITY SO YOU SHOULD REPOSES THESE ITEMS

This was my first good phone I bought for my self but the battery life was not good

phone supposed to be unlocked,bad seller bad branch

Not that great, was really expecting more from apple

The phone does what it should. The calls are clear, it stays on wifi much, much better than my 5s did, and takes great pictures. I would recommend at least a 128 gig phone like this one, so you can keep it a few years if you are cheap like me. The headphones that come with it are the best apple headphones I've had and the cords for the headphones and lightning cable seem to get less tangled than the others I've had if you put them in your pocket. I also runs apps better than my old phone. By far, it is more capable than I expected.

I purchased this phone for a friend and she never had a problem with this iPhone she loved the screen battery camera all the other options she needed the phone for it worked great for her for what she needed it for without any problems

It's a decent phone but it's very slippery and hard to handle. Also it's unfortunate that I'm not able to charge the phone while listening to music(no headphone jack), which is something I did with my 6 very often. Otherwise it's fast and nice to use once you get over the IOS shortcomings.

Okay, yes, I'm addicted! But this phone is lovely - faster processing (not sure if it is because of this new speed but my iCloud restore took less time, using the same WiFi connection), larger camera, stereo and, looking forward to loving the longer battery life.

I can't write anything that you don't know about the iPhone 7. It's a nice upgrade coming from a 5s or 6, not so much from the 6s, especially the lack of headphone jack, you will find yourself in that situation, you'll see. The new home button is really nice, I always disliked the physical button that broke over time. now, the reason why i'm giving this a 3 star rating is because the phone is advertised as UNIVERSAL, but only if you count the UNIVERSE as the UNITED STATES. This phone WON'T work overseas, only with carriers inside the US. If you're an international traveler just buy your phone at the Apple Store. I had to return my Best Buy Phone (and pay the 35 re-stocking fee) and get one at the Apple Store. I think as long as you pay full price for it at the Apple Store, it will be fully unlocked worldwide. At least I got the Verizon version and it was fully unlocked for Japan.