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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 2497 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 7 128GB's excellent camera quality, ample storage, and impressive battery life as significant strengths. Many also appreciate its size and ease of use. However, some users express dissatisfaction with the lack of a headphone jack and issues with the home button. The phone's price point also receives some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,497 reviews
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Great phone, 4 stars for lack of headphone jack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my iphone 5. This phone is much faster and seems to have a much better wifi range. However, i do miss the headphone jack - not sure what apple was thinking. But, It does come with lightning earbuds & an adapter to connect other headphones to the lightning port ..

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Upgrade from 5c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone 5c was a great little phone, but it’s battery died. So I upgraded to the 7 and am so glad that I did. It is so easy to you and is so fast.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Happy to upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was planning on just replacing my IPhone 6 whose screen was broken The iphone 7 has an an amazing camera, and the new features are definitely worth it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the black glossy back of my phone. I love the camera quality and screen everything is so clear and the battery last a long time which is great!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone 7 Plus is an awesome phone which also has a also a great camera that has amazing still and video capabilities. So many features. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Processor, lots of memory, home button is great. Speakers are VERY loud which I love, and the camera is second to none. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    This phone is awesome! Just what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT disappointed! Love this phone! As with all iPhones it is super easy to use. With 128GB I should be good to go on storage for some time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had such a good experience with this purchase. The salesman really spent time with me and was very helpful and listened to my needs and recommended the best phone for me. He also advised me for the best accessories for the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Love the new iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the new iPhone 7 and I really like the new camera. Do not liking having no headphone jack but the iPhone 7 does come with an adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Storage

    Rated 5 out of 5 stars

    Excellent phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from iPhone 6+. Now I have a better camera and a lot more hard drive space. Other than that, I'm used to all the functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new IPhone 7. Went from a IPhone 6 to a 7 plus and the bigger screen is awesome! Love the camera and the new feel of the home button.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love my I-phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    convenient thin and has loads of memory. easy to access the apps. my lifeline in one small package. we have become a family of I-phone users

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Love my 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 7 was a huge jump in quality from 6! Photos are so much better!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the newest iPhone that was on the market at time of purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife. She had a 5s and was pleased with the overall upgrade in screen size and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Nice phone. Nice size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple phone is nice. I like the color. I like the great pictures the camera takes. The battery lasts a long time without charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd IPhone and its just as great as my previous 2. Can’t say that about Best Buy staff which was totally ineffective with their “assistance” in activating the phone which I purchased through their online store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my iPhone upgrade (from a 5c). The bigger size is not as much of a problem as I feared and still fits into most of the pockets that I use. Apple Pay was easy to set up, but I have not used it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded from android to this and battery life is much better I love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iPhone is an upgrade and the new camera is slightly better than the 6. The phone comes with an adapter for the headphones which attaches to the original headphones cord. The battery life is an upgrade but it is not dramatically different.

    I would recommend this to a friend