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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 2497 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 7 128GB's excellent camera quality, ample storage, and impressive battery life as significant strengths. Many also appreciate its size and ease of use. However, some users express dissatisfaction with the lack of a headphone jack and issues with the home button. The phone's price point also receives some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,497 reviews
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product I would recommend this to a friend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from galaxy to iPhone. Great purchase. No issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I miss the headphone jack but not the home button

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well enough. It's apple. You know what you got.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    all of the siblings love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this phone yet the adults aren't happy with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced I-phone 5S for granddaughter and is happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new phone! So many new features!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great..........,,,::::,,...:::::::::..............

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's an IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone my kid loves it. Will be getting my soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a free upgrade and decided to stay with Apple

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the same thing compared to the iPhone 6s I have

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worst new iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using iPhones going on 10 years now. This iPhone was the worse one as far as bugs crashes and overall glitchyness. Most were easily fixed but the inconvenience was unfathomable. Not a huge jump in speed or functionality if you have iPhone 6 or later

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my phone and the people attending me is good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    IPHONE7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to upgrade to the new Iphone, but the new features on the phone are difficult. I wish that I have stuck to my Iphone 6. I am unable to transfer my music to the new phone, and all my pics were lost.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    so Far not the best decision ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure about the product yet but so far upgrading from an iPhone 5S to the 7 Has been not so great. Technicians at Best Buy and Sprint in Oregon have been underwhelming .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buying a phone from Best Buy is not a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but was sold on a $400 trade in on our 5c so we bought two 7's. Filled out the info from Sprint and they say the 5c is not part of the trade in offer. Now BestBuy says they were wrong about the trade in deal from Sprint and I can no longer have the phones at that deal. They have offered less than 1/2 the original deal. Not going to settle for that. This was not my mistake. Bestbuy should step up and own their mistake. On going, stay tuned

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Already having problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an iPhone user for the last 6 years and just upgraded my phone to the iPhone 7.... it's only two weeks old and already malfunctioning all the time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    less than a year and having issues with phone already. Turns off and on and can't get signal. Got new SIM card and seemed ok but then started again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not all that it was advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life actually seems to be shorter than the Iphone 6 I had previously. Pictures aren't much better either. Definitely not worth the trouble of upgrading.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Only problem is that you cannot wear the ear buds and charge the phone at the same time (they share the same port)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad service on this device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had an iPhone 5s and had no issues with service or software, which was all up to date. On the new iPhone 7, my phone constantly freezes up on me and has connectivity issues. Very disappointed.

    No, I would not recommend this to a friend