Customer Ratings & Reviews

It's a good phone is it better than a galaxy s8+ unfortunately not :/

This phone is ok .. I found similar functionalities between 7 and 6s.

One negative in phone 7 is ..charging and ear phone is same port

Love my new phone and the associates at Best Buy but hate sprint!

my son was very happy with his new iphone 7. great phone

Great phone. The lady who helped was really helpful.

A couple changes but still the same phone as always

Got iPhone 7 "universal " from Best Buy didn't work with any carrier. Mike the supervisor at 76th location refused to exchange because pass 15 return policy which didn't make sense since I didn't want a return just exchange for a good product// I pay a highly amount for something that works!! Finally after a week of running to several stores apple, spring, T-Mobile, boostmobile and other I went to Best Buy and store manager understood the situation and make the exchange and guess what phone start working right away as it should the first time. Lost lots of working time because I had to go to this stores everyday and cut my working days to half. It was a nightmare!!!

I have had many iPhones over the years and this is my least favorite. I don't receive calls, can't call out and goes black at times.

Upgraded from my 6s and haven't been thrilled. I have had the phone for a little over a month, and have had it "freeze" three different times forcing me to shut it down to restart it. Not happy.

I bought the 5 phone which one phone was defective and Best buy not able replacement the phone rather return the phone. Looks its Bug in best buy Software as per the store representative if I buy the same phone they will not give for same price which I bought earlier as they mention promotion over so you will not eligible to get for same rate. This indicates by selling the defective produt by using the promtions later point they claim for markert price as connection already activated in sprint network.so other go.

Attendees were very incorrect and inefficient. We ask that you assure us that we could use the phones in our country, and said they would. We have now spent nearly $ s 1700 for nothing because Apple says that Best Buy does not sell phones to be used outside the US. We hope we reintegrating the amount paid or give us answer to the problem. But I think I never buy anything at Best Buy.

I bought this phone thinking that I could take the SIM card out and use in on any carrier. This phone is "unactivated," not unlocked. The first sim you put in it locks it to that carrier. The carriers won't unlock it, because it is not one of their phones. You can't buy a third party unlock, because the IMEI is not linked to their network. I now have a $800 paperweight. No place in any BestBuy information do I find this information disclosed.

This phone stopped working after 3 months...I think it was defected and recalled..

I wanted to get an unlocked phone as a new year gift for my mom. Apparently it needs to be connected ti i tunes as soon as you open it or the phone locks itself to the first sim. Best buy annapolis sadly had no idea about this. Hence the phone was useless to me, no gift for my mom, and i also had to give $35 resticking fee.

I replaced this phone due to not holding a charge, but I am pleased with the replacement

Works as advertised, no 3.5mm headphone port really sucks

Since day one the device has froze and just sucks!

When I call people they tell me I sound garbled. Not sure why Not worth the money

should have stayed with my android phone instead of this