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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 2497 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 7 128GB's excellent camera quality, ample storage, and impressive battery life as significant strengths. Many also appreciate its size and ease of use. However, some users express dissatisfaction with the lack of a headphone jack and issues with the home button. The phone's price point also receives some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,497 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the upgrades, memory, camera, size, etc over my old 5s

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Happy phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster and performance is great battery seam to last longer

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera and memory.!! 128 gbs lots of mamories to save !

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great service. Phone is fast and the camera is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    One iPhone to rule them all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone has incredible sound. The headphone jack being removed is hard to get used to if you still use aux cords. The space the headphone jack took up was replaced with a bigger battery and another speaker. This makes it louder than several iPads. Amazing company creating trends.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life and awesome camera! I'm glad I upgraded!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    I would really like to have the headphone jack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy an iPhone 7 because my 6 died on a business trip and I could not repair it. So far - the camera is noticeably better and that will pay off I am sure. The speakers are excellent and the phone call quality has been very good. However, I like plugging my phone into a portable speakers and needing the lightning adapter is really annoying. So I will end up slowly replacing some of my old electronics with bluetooth stuff... I suppose this is the Apple way? I think I would have been just fine with a battery replacement for my iPhone 6... if only...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The red iPhone is awesome. Color is great and plenty of memory.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, especially in matte black, the camera is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switching cell service for iPhones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my phone in H2O and needed a replacement as I was unable to revive it. My husband and I were due for upgrades on our old plan but were delaying upgrading since our phones worked fine...until now. We decided to go to Best Buy to look at all the available plans to compare the best deal. Joyce, our associate at the Colerain, Ohio store was very knowledgeable and was able to show us a side by side comparison for all the plans based on our needs. We originally leaned to Sprint since they were offering buy one iPhone get the second one for free to new customers, however, that was for a 32 GB and we wanted the 128 GB. We switched from AT&T to Sprint since their plan offered unlimited call, text and data for up to 5 lines to new customers. The cost of the equipment was comparable but the new plan was slightly lower given the fact our old plan had limited data (3 GB). The associate, Joyce at the Colerain, Ohio store called the Sprint rep with some questions and she was able to get in touch with her right away with a prompt response. The Sprint rep also called me several days after our purchase to ask if I had any questions. So far, so good with the new phone. We also purchased Apple Care through Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, faster than my old 5. The camera is much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very sleek and the system is easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is perfect for any one .it is fast and camera is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Good yet bittersweet in some ways

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 7's biggest plus is the upgrades to the camera. The less pleasant factor is the new adaptor required to use the headphones. Simplicity is best.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great iphone! One of the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome iphone and so easy to use and battery life is great!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Home button

    Rated 3 out of 5 stars

    Typical iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from the camera being a little better, I honestly don't think it's any different or 'better' than the 6. First day I got my iPhone 7 the phone kept freezing and camera wouldn't work. Took it back to Best Buy and they immediately exchanged it for another new iPhone. I've had this second one for almost 2 months now and it's already starting to freeze on me and home button will suddenly stop working. Is it just me or is apple getting worse as the years go on?

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Storage

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast searches lots of storage, great camera Great features

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Price was great! Good size and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Storage

    Rated 5 out of 5 stars

    Wonderful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storage is amazing quality of phone and speed is magnificent

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best cellphone on the market.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music and photos. Always updating and lasts for years

    I would recommend this to a friend