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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3468 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the iPhone 7 128GB's camera quality, ample storage, and excellent battery life. Many appreciate its ease of use, screen size, and water resistance. However, some users expressed concerns about the absence of a headphone jack and the functionality of the home button. A few also commented on the phone's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 3,468 reviews
  • Rated 4 out of 5 stars

    Great phone with some set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone after we switched it to 3G from 4g. I could hear just fine but phone was receiving at 3G and sending out on 4g so I was garbled and no one could understand what I was saying. So, had to put it to only 3 g have no problems now. Sending and receiving is crystal clear now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaks for Itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great phone. I can't speak highly enough of Apple's commitment to quality. My only beef is that I wish you could get a smaller iPhone with dual camera's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone is always an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in all aspects. Kept the same great features as in the previous model, but added among other minor changes, the water resistant feature, which is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iphone 7!! I love that it has more speakers for music. Much louder then my old phone. If I realize there is anything I don't like I will edit this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the iPhone 7s after having an iPhone 5s. This phone's screen is bigger, clearer and the camera is exceptional. I'm very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best there is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For now....When the next iPhone drops of course, it'll be surpassed, but there is no better phone for you to own today than this one. Apple always wins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded to this phone from iPhone 6 plus. Great with stereo speaker and waterproof

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From Android to Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been on Android since the beginning. My family has had Apple. I finally made the switch and after a week of getting used to the differences, I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot to say. It's the iPhone 7 and it's last years model but, works just fine. This was a gift for my son's 18th b-day and he was quite happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my old iPhone 4s. Everything is upgraded and much better than my old one except the quality of sound is not as good when playing music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A very good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really had what I needed...an iPhone 6. I didn't need the 7 at all. In fact, I think the 5S was a great phone. That said, I have come to like the 7. the new software and the 3D touch make it easier navigating and quicker to do certain tasks. So would I buy it again. Yes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently upgraded to the iPhone 7. This is huge because I've always had an android. Absolutely love the iPhone and am extremely happy with the choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service given By Mr Trapper, and Ms Bekka who helped us, was excellent. He was very clear, had the technical knowledge and was very helpful. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone continues to deliver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an iPhone loyalist for years. The 7 is a workhorse and offers great improvements. I especially like the touch sensitivity for different functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Droid to Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've enjoyed the simplicity of the iPhone as I switched from a Droid to have access to work email and keep up with my teenager who has an iPhone..haha.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why did I wait so long to get an iPhone 7?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting and waiting to get a new phone -- far too long! I got a new iPhone 7 at Best Buy about two weeks ago, and I regret waiting so long!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was upgrading from the 5s so this was a much needed upgrade. I am pleased with the new features and will not mind having this phone for the next 2 years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too many issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of issues getting iCloud to transfer everything over from my old phone. The Associate at the store set it up incorrectly to begin with and when I told her it didn't transfer from iCloud she told me she couldn't help me with it at the store because it was opening weekend for the phone and it would take too long if something didn't connect right. I basically only had my contacts and a few photos that transferred with iCloud. I had to reinstall all of my apps. It took me 5 hours of trying to restore from iCloud before it would even turn back on properly so I could start from scratch. I was disappointed in the new iPhone and even more disappointed that the sales associates at the store seemed to care less about the issues I was having.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service help for Verizon users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying the expanded capabilities of the iPhone 7 and the helpful folks at Best Buy set it up for me. I highly recommend the product and the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use for all my apps as well as my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very simple conversion from my IPhone 6 to the 7. All of my apps transferred easily. The 7 has a better camera and the battery lasts longer

    I would recommend this to a friend