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Customer Ratings & Reviews

Your price for this item is $599.99
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Customer reviews

Rating 4.7 out of 5 stars with 3468 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the iPhone 7 128GB's camera quality, ample storage, and excellent battery life. Many appreciate its ease of use, screen size, and water resistance. However, some users expressed concerns about the absence of a headphone jack and the functionality of the home button. A few also commented on the phone's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 3,468 reviews
  • Rated 3 out of 5 stars

    Price/Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not so bad, however considering how expensive this phone is, no MU-MIMO

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone is it better than a galaxy s8+ unfortunately not :/

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of difficult with some of the updates. Would rather have the plus

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third iPhone and I'm not satisfied with the phone at all. It constantly freezes and am unable to put it to sleep or power it off. It happens in multiple apps as well as the phone dialer. I have iPads and like the syncing, but I will be looking at other types of phones for my next upgrade.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    decent phone with good specs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted as a gift but I personally prefer android, better app collection

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Loving phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is ok .. I found similar functionalities between 7 and 6s.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person helping us made it feel like we were bothering her.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Same old Same old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to great from this compared to the last 3 phones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It worked great....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Then it bent in my pocket, in my LifeProof. After 3 weeks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New features are not what I expected people can not hear me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't purchased for myself - i don't like apple

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son was very happy with his new iphone 7. great phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Functional but overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    jbbwkfb;kjbf;kejbf;ksjbgf;ksjbg;ksjbg;ksajbg;ksjbg;kjb

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Same as Iphone6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't seem to tell the difference between the two.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy with this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone a lot of times when calling out can't be heard on the other line by the other person. I have to hang up and redial again or completely shut the phone off and turn back on for it to work. Been unhappy with this phone since I got it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Iphone7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got iPhone 7 "universal " from Best Buy didn't work with any carrier. Mike the supervisor at 76th location refused to exchange because pass 15 return policy which didn't make sense since I didn't want a return just exchange for a good product// I pay a highly amount for something that works!! Finally after a week of running to several stores apple, spring, T-Mobile, boostmobile and other I went to Best Buy and store manager understood the situation and make the exchange and guess what phone start working right away as it should the first time. Lost lots of working time because I had to go to this stores everyday and cut my working days to half. It was a nightmare!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good a the iPhone 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the way the menu comes up if you push too hard. I don't like that I had to take my screen protector off just to use my phone. The new touch sensor they put in sucks! I would stick with the iPhone 6 if you like it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Perfect Upgrade from iPhone 6/6Plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this as an upgrade from my iPhone 6 and i don't regret it. The new jet black is beautiful, the design is the same, which is completely fine because the design always looked good, and the camera is amazing, plus the iPhone is now finally water resistant and has stereo speakers. While the headphone jack is gone, i'm sure this is something we'll all get use to and was bound to happen eventually.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ultimately, same *%}+$.! phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The space black looks really clean. Also, knowing the home button won't break due to wear is nice. But... Not all that much faster than the 6s. Plus removing the headphone jack is a stupid move by Apple.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Home button

    Rated 1 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped phone screen protector cracked and actual phone cracked underneath screen protector. Will never buy this product or advise anyone else to

    No, I would not recommend this to a friend