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Customer Ratings & Reviews

Your price for this item is $599.99
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Customer reviews

Rating 4.7 out of 5 stars with 3468 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the iPhone 7 128GB's camera quality, ample storage, and excellent battery life. Many appreciate its ease of use, screen size, and water resistance. However, some users expressed concerns about the absence of a headphone jack and the functionality of the home button. A few also commented on the phone's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 3,468 reviews
  • Cons mentioned:
    Headphone jack

    Rated 3 out of 5 stars

    Great Phone but Best Buy's won't work overseas

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't write anything that you don't know about the iPhone 7. It's a nice upgrade coming from a 5s or 6, not so much from the 6s, especially the lack of headphone jack, you will find yourself in that situation, you'll see. The new home button is really nice, I always disliked the physical button that broke over time. now, the reason why i'm giving this a 3 star rating is because the phone is advertised as UNIVERSAL, but only if you count the UNIVERSE as the UNITED STATES. This phone WON'T work overseas, only with carriers inside the US. If you're an international traveler just buy your phone at the Apple Store. I had to return my Best Buy Phone (and pay the 35 re-stocking fee) and get one at the Apple Store. I think as long as you pay full price for it at the Apple Store, it will be fully unlocked worldwide. At least I got the Verizon version and it was fully unlocked for Japan.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    great device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the new home button with haptic feedback. I'd prefer it to have a headphone jack, but with the included adapter and earbuds, I haven't really noticed it. Definitely lighter than the 6s.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    I don't mind the lack of a headphone jack

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my bluetooth headphones so the lack of a headphone jack doesn't bother me. I wish the iPhone 7 had wireless charging but otherwise it is a good phone with a great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Better battery life than iPhone 6

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent upgrade from iPhone 6. Battery life is improved, better camera. Still getting used to the new home key.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the upgrades from iPhone 6

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iPhone 6 and was having issues with the speed and storage (it was a 32GB). I don't store a lot of pictures or videos but my space was still filling up and it was causing the phone to operate very slowly. I bought the iPhone 7 128GB and have more space than I'll probably ever need, but it has also given me a phone that is light years faster. My girlfriend has the 6S and this is still noticeably faster in almost every function.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this phone. Simple to use and works great! The 128GB offers plenty space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Iphone 7

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded my iPhone 6 for the iphone 7, i needed more storage I still have a lot to learn about the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may look like the iPhone6/6s but this newly release iPhone gives the consumer what to expect in an Apple product: a well built product with ease of use and an excellent eco system. For iPhone 6 users, this is a big upgrade to fully enjoy all the features of IOS 10 specifically the 3D function.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love Love Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone 7! I upgraded from a 5c so this was a huge upgrade for me! I love the Touch ID feature. Its one of my favs. Its so easy to use and so many of my apps utilize it as well. The processor is pretty fast. I dont know if this has to do with the phone, but I get better service at my home now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fingerprints don't bother me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a sleek phone. This isn't for the anti-fingerprint of you out there. If you're planning on going sans case, be very careful it doesn't slip out of your hand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iphone7

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPhone 7 is simply amazing updated form the Samsung Galaxy Note 4 great features the only issue is that the iPhone 7 has little battery life if you are are a busy person I strongly suggest a battery case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone! Very fast and no issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the iPhone 6S at the Best Buy Mobile Kiosk. The reps were very helpful and the whole activation process was smooth. It was also cheaper than what my carrier was offering.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best iPhone yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 7 has great features. Love the stereo and great camera. Best Buy made the buying experience very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the money and works amazing! Will be buying from Best Buy again. Delivered a day early too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fingerprint magnet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides being a fingerprint magnet this is the nicest phone I've owned. Just be ready to have to constantly wipe your phone. But everyone gives you jealous looks when you take it out.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Amazingly camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many phones boast high resolution cameras, but absolutely none can match the picture quality of the iphone 7's. Absolute must if you shoot a lot of pictures with your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Not worth the upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from a 6s, the only real upgrade is the storage upgrade. Can't wait for the iPhone 8

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not much better than my iPhone 5s

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 7 is a good phone like all the other iPhones. I previously had an iPhone 5s and it was about as good as my new iPhone 7. I didn't notice any difference between the speed & battery life of my iPhone 7 and the speed & battery life of my iPhone 5s. I expected a much bigger improvement in Apple's latest iPhone model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best value at the moment... apple made it again... and bestbuy unlock it in 5 min... priceless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased as a gift and nothing can be a better that this product

    I would recommend this to a friend