Customer Ratings & Reviews

I changed My iPhone 6 tô na Iphone 7; and I'm Veruska glad I did it

Bought as a gift for my daughter and she has really loved it!

I bought the phone its very nice . They do the price match.

This is the best cellphone you can ever buy from Best Buy

We just got the phone, so I can't speak about how it works yet but wanted to share that in the rose gold it is very very beautiful looking!

I love iPhone and I will tell my friends to buy them

I'm really not impressed with my new iPhone 7 compared to my previous iPhone, which was just an iPhone 5s! The rear camera on the iPhone 7 is definitely better than the one on my previous iPhone, but I haven't noticed the front camera on the iPhone 7 being any better than my previous iPhone's camera. My iPhone 5s front camera was supposedly only 1.2 megapixels and this iPhone 7's front camera is 7 megapixels!

I bought the full priced "Verizon" version iPhone 7 from Best Buy. Since Verizon doesn't lock any of their LTE phones, I expect this phone to be unlocked. To verify it, I put in a Tracfone Sim card in it, and as expected, it worked. But that was a $800 mistake, the phone got automatically locked to Tracfone, without a single word of warning! I only found out about it when I traveled oversea and tried a local sim. The iPhone can't be used with any other carrier any more, including Verizon and all oversea ones. I went to Best Buy for help (after the 14 day return period because I was out to the country for 2 weeks). But they told me to go to Apple. I went to a local Apple store, they told me about the auto locking policy and told me Best Buy sales person should have known about it and made it clear to me at the time of sales. There's nothing they can do at Apple end since I didn't buy the phone from them. I went back to Best Buy again, but they still refused to do anything. Now I'm stuck with a locked phone that can't even work on Verizon! Tracfone can't unlock it either since it's not in their IMEI database. I'm very disappointed by Best Buy. They should not have marketed this phone as Verizon. They should have stated clearly that it will lock to the first carrier it connects to. The sales person even asked me which carrier I was using at the time I picked up the phone. I told him Tracfone. That would have been a good time for him to inform me about the locking policy. But he didn't say a word about locking and put in some random phone number in their system, presumably required to complete the sale.