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Customer Ratings & Reviews

Model:
MN8M2LL/A
SKU:
5580373
Your price for this item is $11.12per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 3825 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the iPhone 7 128GB's excellent camera quality and impressive battery life. Many appreciate the ample storage and user-friendly design, while some find the lack of a headphone jack and the new home button to be drawbacks. Positive feedback also highlights the phone's features, performance, and screen size. However, some users express concerns about the device's price and charging limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 3,825 reviews
  • Rated 4 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overly not impressed. Just seems like another iPhone being made. Do enjoy all the storage space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What's to be said? It's an iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is very happy with it. Vast upgrade over her iPhone 5s that recently died.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Weird OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest problem is the OS asks if I want to share apps and not skits open them. Who shares every app they click on every time the try to open them! Also they added odd menus to open apps. The outlook app doesn't give me an option to open my inbox so I have to open the calendar and then switch to the inbox.. apple needs to fix ''tis stuff!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my two year old iPhone 6. Battery seems to drain quickly. Otherwise works like it should.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still figuring out the changes from the 6 but would not go back. Have had a few apps not work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it as I have all the others but had some issues, the phone heated up and had to be replaced

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded phone for my girlfriend. Her iPhone 4 decided to melt after all these years, hahaha

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the upgrade I made so far from the 6s. Ink have always been happy with apple

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Space on it is great. Don't like that there's only one port for both charger and headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase. I am giving it to my son as a gift as he enters middle school.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    4th phone in a week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a software issue on Apple's end that had me go through 4 phones in a week. While Best Buy did their best to accommodate me, it took over 25 hours for this to be resolved. Managers and staff were great through the process, however AT&T and Apple customer service slowed the process down and everyone struggled with getting through to them.

    I would recommend this to a friend
  • Cons mentioned:
    Home button

    Rated 1 out of 5 stars

    Broke out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this phone on Black Friday and was traveling at the time. Being crazy busy upon returning home I did not open the box right away. When I had time to set up my new phone, powered it on and the home button did not work. Hardware defect out of the box. I called ATT and the agent did some checking and found this is a known issue on some of the phones and to take it back to Best Buy. She even called Best Buy for me and was told that it had been 15 days and I only had 14 days to return it. I spoke with Best Buy as well and they refused to give me a new phone. I ended up spending hours on the phone with Apple, and waiting a week to get an appointment to come into their store to get a phone that actually worked. Bottom line I would buy another phone through Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The black color is beautiful. Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BESTBUY Stuff is super helpful and professional to help me set up everything of the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone good except for retrieving data from old ph

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to sync phone to old phone's data. Lost pictures and music. Otherwise a great phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an IPhone 6 so I was very aware what I was purchasing. I have been pleased so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product! High price though!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my iphone 7 with 128 GB. If you need a lot of memory, this is the phone to get.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Im torn between loving and this one issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think everything i want on this iphone is up to par, except i have random moments when it restarts the entire phone...usually during important times (such as trying to make and important phone calls) its a little hard to justify the price with the issues ive been having

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera - sharpness, correct exposure, good zoom capabilities Like groupings of photos

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice phone. Nothing really new over the old versions of the iPhone, but still is a nice phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome will would recommend great power and battery life

    I would recommend this to a friend