Customer Ratings & Reviews

Before you spend money on Apple products read this! I cannot begin to express how utterly disappointed I am in Apple products. For devices that cost thousands and thousands of dollars they should be ashamed of the operation. Extremely excited and ready to get rid of my Samsung galaxy s4, I got my iphone 7 in December 2016. It worked great for the first year, but spring 2018 it started to say "no service" in places that had plenty of service, especially considering my carrier is Verizon. I was in college and was panicked and bothered by the fact that I couldn't call my parents to talk to them. My phone has the model number A1660, and many of my friends had the same issue. I was able to go to an apple store via uber, and the clinician restored my phone to factory settings, which to him proved that my phone was not one of the defective iphone 7's. The phone worked fine, showing no issues, until December 3rd, 2018 when the phone was showing "no service" again. It told me to update, which I did and there was no change. Convinced my phone would go back to normal when restored to factory settings, I did this, and it was stuck in a permanent screen, saying it was "unable to activate". This happened at the worst possible time, finals week, and none of my friends were available to drive me to a store. I took it to the nearest apple store on December 5th, which was 30 minutes away, resulting in another expensive uber. At this store, the clinician sent my phone to apple because, lo and behold, it was one of the defective ones after all. I was given a rental iphone 6 and was told that, at the latest, my phone would be ready to pick up by December 17th. Since I live out of state, this was the date I was scheduled to go home for winter break. My mom took me to the store to pick up my phone, but it was not ready and the store employee could not locate its status and told me to keep the rental until January 10th. On December 18th, I got a notice from Apple that my phone was ready to pick up only I was 430 miles away. To make matters even worse, my rental iphone 6 is now having issues. This has never happened to any of my apple devices in the years that I've had them, and I am so disturbed and just bothered. What a weak, overhyped, and subpar product. Apple customer service is absolutely terrible and will undoubtedly make me pay for this rental that I shouldn't even have to still be using at this point. Apple, from a fed- up college student that was convinced your products were the greatest on the market. I really wanted my Apple products to work, because they’re more appealing visually and socially. At the end of the day however, I just want to be able to call my mom. All I want for Christmas is a google pixel.

I don't see the difference in the 7 vs the 6s but I do like the Bluetooth in my car.

Hello, I bought an iphone 7 full price from sprint. I want to know if it will work in Peru, inserting a local sim? please if someone knows let me know. I will be really thankful.

I purchase an unlocked iPhone 7 from BestBuy to use in my home country. I was reassured by several representatives that it would indeed work in my country and everything should be smooth sailing. However, this was not the case. When I got home, my at-home service provider told me that it was actually a locked phone to AT&T that I was sold. I reached out to BestBuy and they were not helpful and simply referred me to Apple to log my complaint. Ultimately, I wasted $750 for a phone that I cannot use! Completely false advertising and no help whatsoever. So beware when a BestBuy representative tells you anything!

Overall decent product. Would recommend for those who don't want to shop around.

Purchased this iPhone 7 for my teenage daughter. What a surprise no SIM card and Best Buy told me just take out of another phone. Can't do this I am using the phone they assume everybody is upgrading so they don't put sim cards in the phones anymore.

ALL IPHONE SOLD BY BEST BUY ARE LOCKED WITH ONE CARRIER. THEN I STRONGLY RECOMMEND TO BUY DIRECTLY YOUR IPHONE TO APPLE STORE. BE AWARE : AVOIR TO BUY YOUR IPHONE AT BEST BUY