Customer Ratings & Reviews

The Best Buy associate was helpful helping me decide the best phone for my needs. I would have benefitted from a more comprehensive tutorial on the use of the phone. AT&T was helpful.

Great group of employees!! They’re a great, efficient team. It was a few days before xmas, store was busy and they helped everybody quick and friendly! Best Best Buy on earth!

I already have an iPhone 7 so I knew what to expect. The only thing I would probably change is that the guys didn't really know how to put the Lifeproof case we got for the phone...

Bought this as a gift to my mother to bring her into the 21st century. This was a big update over her clam shell phone. In no time she was able to use the phone with ease.

Have had my new phone for few weeks and am very pleased with it. The transition because of the Cloud went smoothly compared to other upgrades I've done. Love the finger print log on.

As usual the Apple product is amazing Definitely I recommend this product and just know you will definitely be happy . I think this phone will last a long time

I love my phone. Yes it's small but it does so much. I can control so many things by the touch of my finger. The features on many of the apps are sweet. Glad I bought this phone.

Apple has good products the sales person at Best Buy was knowledge able in what he was selling and very professional. I like that Best Buy does not pay their people on commission.

Wife had the 6s and traded for the 7. She wishes she would have waited for the debut of the 8 as she doesn't notice much difference between the 6S & 7 worth getting a new phone over.

I really liked my i phone 5 and didn't really need the upgrade but I took my Dad in to upgrade his i phone 4 s and fell in love with the new phone. We both got one one the same day!

My daughter loves her new phone. It is absolutely everything she wanted in a new apple iPhone. She easily transitioned from the older version to the new updated version. Very happy.

Easy set up and beautiful color! I am always pleased with Best Buy service on phone plans and this phone was exactly as the clerk described.

The iPhone 7 is very stable and a great size. Best Buy made it tremendously easy to upgrade and was very helpful. This is our third iPhone 7 in our family and each have been great.

This phone has been the perfect introduction to having a phone for my younger son. He is learning about data usage, privacy, and how to handle social media.

I must say, I was hesitant about getting this phone at first but glad I did. I love my iPhone 7, only thing I would change is the charging port and earphone jack being an all in one

My 5c totally went out & purchased this as an upgrade. Larger screen is great along with the features of the iPhone. Would suggest it to anyone looking to purchase a new phone!

it was a good upgrade from the iphone5 I had. I know it is not much of a step up from the iphone6 but for me it was a good purchase, and the extra gift card I received helped too :)

Wowww!!!! I needed an apple phone and i checked everywhere until i came to bestbuy! I traded a phone and got a phenomenal deal! Love this phone, bestbuy did it again! Happy Camper!!

We love Apple and so I upgraded her from the 6 to the 7 and she loves it! Works seamlessly with her Apple Watch and iCloud and has no complaints! Happy wife = happy life!

First iPhone, easy to operate, but 4 different days I utilized a Apple care to work my way through difficulties. Not as easy as my android was, maybe I'm just on a learning curve!