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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 4054 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the iPhone 7 Plus 128GB's camera quality, screen size, and battery life, with many praising its ease of use and ample storage. Positive feedback also highlights the phone's performance and features, along with its water resistance and design. However, some users expressed dissatisfaction with the absence of a headphone jack and the phone's price. A few also commented on the home button and the phone's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 4,053 reviews
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the headphone jack was still there. Seems it was really just a way for Apple to sell more accessories by getting rid of the jack

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Love the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had I-Phones and unfortunately broke my 6. Overall love the phone, just don't like the stiffness of the home button.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Another iPhone upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another update, nothing game changing. except for the lack of a headphone jack, I must admit the dual speaker is much needed update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just love this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it at Best Buy Champaign. My experience at Best Buy is always amazing and sales team is super friendly. I was out with my phone in 20 minutes. Love the service. Iphone 7 plus is great and I just love the mat finish on this phone. It only comes in 128gb. I am loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My IPhone is awesome. I just switched from android and wondered what took me so long. I love the face time feature. The phone is easy to understand and maneuver. I don;t have to worry about it slowing down with a lot of bloat ware and catching viruses. Everyone should get an iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift for my mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister and I got this for my mom about 2 years ago. She was due for an update from her iPhone 4. She absolutely loves this phone. The red is so pretty. I wanted one for myself but I wanted the iPhone X. I wish they made that one in this pretty red.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well but somehow the lady at the store messed it up and my phone thinks it belongs to my son - it's very strange everything says it's mine, if I add his photo to his # it puts it as mine I still have to carry my 6 bc my music is messed up- next time, I'll do it on my own.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Husband approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves the phone because he can see without his glasses. The only bad thing is it doesnt come with the head phone jack.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the 7 from my 6 and I like some of the new features. However if you are looking into upgrading wait for the 8.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First apple iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just switched from android to apple. Am liking how easy apple is to use. However some things seem to take a few more steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick checkout!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy that they had one iPhone plus left during Black Friday night. I went to the Best Buy mobile in the galleria mall and they were so fast at activation and checkout that I would recommend Best Buy to purchase a phone to everyone! They were fast, fun, and knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone if need the space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone is needing the space. Had an 32GB at first because they were out of anything bigger returned to purchase this 128GB.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Size does matter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be just like my previous iPhone only bigger. I really like the size of my iPhone 7+. Plus size for life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to suprise my daughter by upgrading her to the iphone 7+ in rose gold frm her old iphone 5s and she about cried. I thought the phone not having a headphone jack would annoy her but she adjusted to that really quick and has no complaints about this new iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    great camera and megapixel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Iphone7 plus because it's clear pictures and goo storage capacity. They work the same as the iphone 6's.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looks and feels great takes great pictures very happy with product plus best price for a new phone on the market

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    iPhone Lover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my purchase of the iPhone 7plus. I upgraded more so for the larger screen. I haven't been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Apple phones for many years. I purchased the Apple I-Phone 7 Plus to replace my I-Phone 5 Plus. The cameras appear to have been greatly improved and the screen provides good color tones. The size is essentially unchanged and the weight seems about the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always #Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owning an iPhone 6s Plus before the iPhone 7 Plus, I was skeptical about upgrading however I am in love with all of the new features that the iPhone 7 Plus has to offer! My favorite is the dual camera technology, and stunning low-light photos that I am able to capture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new phone especially the bigger storage. I can download many apps and take lots of pictures with no worries.

    I would recommend this to a friend
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