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Customer Ratings & Reviews

Model:
MN482LL/A
SKU:
5580446
Your price for this item is $12.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 4054 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the iPhone 7 Plus 128GB's camera quality, screen size, and battery life, with many praising its ease of use and ample storage. Positive feedback also highlights the phone's performance and features, along with its water resistance and design. However, some users expressed dissatisfaction with the absence of a headphone jack and the phone's price. A few also commented on the home button and the phone's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 4,053 reviews
  • Rated 2 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones are great. Best Buy not so good. I was in before Christmas and I saw a sign saying get an IPhone and get one free. I got both iPhones and even got another line. I got my 1st bill and I am being charged for both phones. If one phone is free,why am I being charged for 2. Not happy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The phone is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only problem with this phone is the battery. It dies very fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Legit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should of bought the iphone 9 instead because of its potential.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cool phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that it is so hard to put pictures into a slide show.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A decent DD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device overall, but missing my android no doubt.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was bought by id thieves in your store not g

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Software issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone restarts itself after attempting to take a picture

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    I phone 7 Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had bought 3 iPhone 7's. And two out of the three works great. There's something wrong with mine, and apple said they will exchange it. When I get one that works right , I know I wil love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad communication between Bestbuy and AT &T.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only mistake that has happen with this product is buying it from bestbuy. My new line with AT & T never got activated although bestbuy said everything was fine. I have wasted 4 hours with best buy help desk and 3 hours no kidding at an AT & T store and all the store representative told me was that never buy service from best buy as their system is not in sync with AT & T. I had brought my phone on black friday and still my line is not activated. AT & T people are openly saying that best buy is just a retail seller and they don't own any responsibility for customer buying phone through them. Bottom line my new device is still not activated due to system errors.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Best phone I've ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 7 Plus is a very good phone I recommend anybody to buy it I hope they have fun and enjoy it when they buy to do anything and everything they want to do on it it will be great to have matching phones if you were married

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gift card coupon promo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an iPhone 7 plus, great phone. I am part of the mybestbuy mobile program. An email was sent out with a coupon for a 200 dollar gift card with a purchase of an iPhone 7 plus. Never received the coupon and I have been a mobile member since July and have purchased 3 phones through BestBuy. Would recommend the phone but am irritated and taking my business elsewhere for my next iPhone purchase as I do not feel I am a valued customer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Same Ol Same Ol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why we all have to have the latest and greatest phones, they are all the same year after year. Maybe, it's because they are designed to only last 2 years.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this because it was too big. I couldn't use it with one hand. I had to use two hands. I exchanged it for an iPhone 7. I love the new iPhone 7 though!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 7 plus I got was defective so I decided to get the 8 plus and it has been wonderful with 256 gigs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy unlocked phone from Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy told us that the phone is unlocked but we were unable to use outside USA, it was a gift to my sister. When contacted Apple care they said it is locked. Best buy claims that phone is universal and can only be used in USA while apple says they do not manufacture such phones which will only work in USA. If it is unlocked it should work worldwide. No one knows the solution. Wish I didn't buy from best buy. Its been almost a month trying to figure out the solution.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Best camera ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 7 plus makes taking pictures great again. Never really used a phone as my main camera until now.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not water proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was in pocket for about 2 minutes while i hooked up boat to trailer , it quit water damage not covered. get a lifeproof.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple is Satanic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only purchase is you are a noob who hates themselves and their bank balance

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding a child to phone service chose at&t with the 7 plus. The phone is great coverage is jot the greatest.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    It's OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a gift iphonr it's not grat device and the price is to expan

    No, I would not recommend this to a friend