Customer Ratings & Reviews

This phone is already having problems. It is very hard to be heard by the person on the other end.

Phone is great and very easy to use Great buy and very handy

It sucks , I paid almost a 1000 dollars , it s8ck . Not worth it

Drops calls or doesn't pick up calls, also picks up strange sounds while on Bluetooth

I was not happy with the phone. I'm sure iPhone lovers would be perfectly happy though.

Even though everyone was saying is same old phone with not much upgrades, it is great phone, it is quite fast, screen is very good, good battery life, iOS 10 is great also. if you want a total experience of great phone which works all the time without hangups this the phone to get, don't get hung up other phones specs. they might be nice but will never give total experience of ownership of trouble free phone. Iphone to Mac to apple Tv to homekit devices, all so well integrated it is unbelievable.

The zoom on the Iphone7 is very bad. Apple should be ashamed.

So far so good, guess we will see after I use it for awhile.

Phone was a lemon and I only had it for 5 days . Had to pay restocking fee to get a new one . Will never ever purchase anything from Best Buy ever again !!!! Rude customer service as well from Jason at Bryant store in Arkansas.

purchased this for myself and the first one the screen was defective and i went back to trade it and i was charged a fee and they used it as a return even though it was the manufacturing doing not mine, the customer

I paid the full payment and asked them to unlock my phone. I used it for a year. Now i am switching to another network and i figured my phone is locked and i am having problem with fixing it

When I bought my phone,I brought it back home to see if I can charge it but I couldn't even back it up on itunes and it wouldn't charge as well.So I had to pre-order a new one

Somehow an apple product that did not meet expectations, my wife's phone not properly receiving or transmitting phone calls. Will have to visit Apple Store.

I will start by stating that I usually don't take the time to write reviews for products, but after using this phone since launch day, I felt compelled to let everyone know my thoughts. I've used basically every "big" phone (pun intended) on the market, including the likes of the Galaxy Note 7, the S7 Edge, LG G5, etc. Though on paper the majority of these phones have slightly better specs than the new iPhones, they don't hold a candle in comparison. For example, my experience on Samsung phones as of late has been terrible, with poor software optimization to the point that the phone just crawls in performance doing pretty much any task. My experience with LG and Motorola's phones were significantly better, probably due to the better software optimization of Android, but nothing gets close to the buttery smooth performance of the new iPhone. Let's run down some of the key features of the iPhone 7 Plus specifically, with my thoughts on each one: Display: The display on this phone is incredible. Regardless of the fact that it still has a 1080p display, it has the best color reproduction of any major phone out right now. Not only that, but the screen incorporates the same color optimizing technology included on the new iPad Pro 9.7", which is to say that the color adjusts to your surroundings and lighting conditions. Speakers: The inclusion of stereo speakers on the new iPhones is really great, especially for conference calls. Watching videos is a much more enjoyable experience, though these speakers aren't going to replace your top of the line bluetooth speakers when playing your favorite music. Camera: The camera on the 7 Plus is really something else. It uses a dual camera system for better zooming, which is a nice feature. The camera is also the best in low light situations that I've ever seen out of a phone, which is probably due to both the optics and the quad-LED flash. Photos are crisp and true to color during favorable lighting conditions. Home Button: Well, here's the thing...it doesn't have one. Really, though, Apple did place it's Touch ID sensor that LOOKS like a home button in the same place they always have, it just doesn't move anymore. Instead, it uses Apple's Force Touch technology to give haptic feedback when you press it, which feels really nice. It takes about a day to get used to, but going back to physical home buttons after this feels very...clumsy. Performance: This phone flies. Seriously, it's faster than some of the Macbooks from recent years as far as raw processing power goes, with Apple's A10 chip balancing both performance and battery saving into one monster combination. Battery Life: The iPhone 6S Plus had really fantastic battery life, and the 7 is no different. In fact, it's even better this year. In day to day use, I've only had to charge this thing twice in 4 days. That's pretty incredible, and comes in handy when you don't have a charger near you. That about wraps its up....Wait! Yeah, you know that missing headphone jack that everyone is upset about? It's not really a big deal. Probably the biggest downside is that you can't listen to music and charge your phone at the same time unless you're using bluetooth headphones, but Apple includes a headphone adapter in the box along with the phone, so the transition is pretty easy. Buy this phone, you won't regret it!

I've been an apple user for over 10 years and this is the first defective device I've ever purchased. I will be exchanging on today.

This item was not purchased by me. A person went into a Best Buy in Maine and purchased 4 iPhones without my knowledge

Someone permitted a fraudulent purchase on my account. Reports have been filed with the FTC and the credit bureaus.

I did not make this purchase!!! Someone had access to my best buy info and purchased 2 phones withourt my knowledge

I had a problem with my first iPhone had it for a week and had to replace it due to water damage

I have been having so many problems everyday. The phone is pretty but that's it