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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3542 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the iPhone 7 Plus 128GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and increased storage options. However, some customers expressed dissatisfaction with the removal of the headphone jack and changes to the home button. A few also commented on the phone's price and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 3,541 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Previous Samsung owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Samsung owner since they came out but the iPhone 7 plus with 128gb was enough memory and the large screen made it easy to switch over. I was always waiting for iPhone to have a bigger screen and I finally made the transition. Couldn't be happier

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love my new phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 7 Plus is easy to use and holds a charge for a long time. It has a ton of great features that I am just starting to explore. I previously had a Samsung Galaxy and I am enjoying the iphone. The Sales Representative was very helpful with all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPhone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my apple! iPhone is by far the simplest to use! Love the portrait mode!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product had to get another one instead of over priced cr@p thanks apple

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    What a camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife who used to never be the picture taker on outings. Now I can't stop her from taking pics! She loves the quality this phone delivers. The newer features over her 6 Plus are great as well and she continues to learn more about everyday!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the iPhone 7plus for myself and my son recently and we love them! Love the larger screen and keyboard for my clumsy fingers, excellent pictures with the enhanced camera and the visual ease of reading the screen. My young teen son loves his also!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Still learning but love new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple stopped updating my old phone so I needed to upgrade. Went for 7+ and love it. Camera is great, battery life is excellent, screen is beautiful, and does all the little stuff well (phone/text/email...). I hope this one last as long as my old iPhone!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 7 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone ,good size , its a little pricey but most phones are these days.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone. Love the Jet Black. Upgraded from a 6 Plus. Even tho phone looks almost identical. When you actually start using it in comparison to the 6 Plus the internal and hardware differences are pretty noticeable. Very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been wanting to upgrade for awhile. I perviously had a 6s and it was too small for what I needed. I am SO pleased with the 7plus. The camera is great, has a special "portrait" feature (which blurs out the background) and takes very nice pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I switched from my iPhone 6 to this iPhone 7 plus. At first I was very hesitant and wasn't sure if I would like the bigger phone, but now it's been about a month of having this phone & I absolutely love it. I cannot believe I have lived so long without upgrading to the Plus. Yes, it is a larger phone, and sticks out of my pocket, but I'm a lady, so I usually carry a purse I can slip it into. The only downfall to this, if you have a vent clip for your car, it weighs down the vent, and often falls off. I don't think this would be a problem if you had the dashboard suction or magnetic clip. The photo capabilities are nice, and the resolution is amazing. The salesman was also very nice, I couldn't decide if I wanted the white versus the matte black. Had the white box out, and switched last minute to the black & I couldn't be happier. It looks so sharp and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Apple fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept going back and forth if I wanted the iPhone 7plus or Samsung 7 edge. I have all apple products so I chose the iPhone 7 plus and am crazy about it. The picture quality is very clear. I love the size and how light it is!! Very pleased with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 6+ to the 7+ JET BLACK which beautiful!!!!! Fast/pics look GREAT! Ya you do get the "swirling" on the back like everyone says But REALLY have to look at it to notice/not noticeable! Idk what else to say..A-Z Great phone! Def recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    As always, Apple is spot on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Have always loved Apple products! This one is no different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from 5S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, takes about a week to get use to the size. Camera is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 7 Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone I really like having all the storage this phone provides me.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Good but should have waited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone but as usually there are always problems. Sometime it doesn’t ring. Or let me go to certain sites. It also freezes up

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Android Fangirl Convinces Entire Family to Convert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After approximately seven years of revelry in the Android ecosystem, a frustratingly laggy Samsung S6 finally sent me over the edge and into the arms of iOS. I purchased an iPhone 7 Plus from Apple on release day and used the phone for approximately six months before managing to convince my entire family (three adults) to make the switch from Android to Apple. Despite the oddity of the missing headphone jack, we have not regretted the move yet. iMessage has been a pleasant surprise. TiuchID is phenomenal (especially compared to Samsung's hit-or-miss fingerprint reader on the S6). The fact that the lightning cable is reversible is still impressive to me (no more turning a silly micro USB around multiple times, trying to figure out why it won't go in). The fact that iOS just *works* is a nice change from Samsung's bloated Android flavor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, trivial process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to the iPhone? This is a great introduction that won’t cost you $1,000 or more. I only wish that they sold it to me with a Verizon SIM card. This does not come with a SIM card, luckily, at the time of this writing an authorized account holder can pick up one for free at the nearby Verizon store. They also will activate it for you. Transferring files from the Android was a bit tricky and you can’t have this done at the store anymore. If BestBuy offered this as a complimentary service the total experience would have been 5 stars. Luckily my gift recipient had me to setup an appointment, transfer data and step them through the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has so many features that I didn't have on my previous phone

    I would recommend this to a friend