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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3542 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the iPhone 7 Plus 128GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and increased storage options. However, some customers expressed dissatisfaction with the removal of the headphone jack and changes to the home button. A few also commented on the phone's price and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 3,541 reviews
  • Cons mentioned:
    Home button

    Rated 3 out of 5 stars

    Not what we expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen goes black and you have to reset the phone. This has happen twice in the past week..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My wife thinks it's OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my wife's first iPhone, having had multiple Android phones previously, and she thinks it's alright. Nothing super special

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It was precisely what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drove all over town to find a wire harness and finally ended up at Best Buy where a rep quickly and politely found what I needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is the best! However, I've tried for weeks to get usd to the size. Caveat: small hands; huge phone. Not a good combination

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone - costs too much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a relative. No complaints thus far. New, top tier, phones are getting too expensive and this one is no exception.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 8+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the phone for my wife even checked it out myself and ended up being a really good phone she loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 7 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apple phone is good, still prefer Android of Apple just because I don't like how you have to open the Apple phone to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my phone from the iPhone 5s. Couple of new features with the camera, txt options & navigation. Overall satisfied so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a typical i phone. goods and bads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a teenager so there is certainly value to being cool and carrying an iPhone. Sure wish they were more durable, though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone. Love the size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a iPhone in about 6 years. Taking some time to get used to it. Awesome rate compared to Apple and Verizon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice, size is slightly awkward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of improvements on the 7 plus, it is a stretch to hold and I've got pretty big hands. But overall very pleased with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great. Its apple.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great phone with great quaility. Photo and graphic is great but as always it will be much better if they make sd card slot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure out how to work it. The process of changing phones is very time consuming and frustrating

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy really make the experience of buying a new phone really fun, they talk about the specification and match the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone, being a previous android user. I do miss some things from android but it integrates well with my iPads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for iphone lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first PLUS. I thought it was going to be too big. Fits in my back pocket; love the dual camera- pics are great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iphone 7 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the iPhone 7 plus for Mother's Day/Wife's Birthday. She loves it. Price was $100 cheaper than everywhere else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LOVE this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My upgrade to the Iphone 7 plus was a great decision. I am now able to surf the web and view things much easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Having problem with SIM card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I bought this product it already had 17 hours of activity. Not sure why but I'll be going back to the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iPhone 7 Plus is great. Love the feel of the phone while holding it taking pictures or just working on it.

    I would recommend this to a friend