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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3542 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the iPhone 7 Plus 128GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and increased storage options. However, some customers expressed dissatisfaction with the removal of the headphone jack and changes to the home button. A few also commented on the phone's price and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 3,541 reviews
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Great upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older version. Very similar but the camera is somewhat better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iphone 7+ ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 6+ and find the home button to be not as responsive on the 7+. Other than that am happy with my upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prices for Apple products are getting too high.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service was great. His knowledge was good. He knew where to find what we were looking for very quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for big hands and old eye

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from an iPhone 4 to the 7 Plus... getting use to the size difference and features... so far it is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rosegold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fone when there's no issues had an issue when I plugged my headphones in and couldn't use the internet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adjusting from Samsung to Apple was not as hard as many have said. Great conveniences to apps and games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 7 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really explored into it yet. I don't really see the difference from the 6s plus except the camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great but the process to switch was very slow. Needed more staff on. Great phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as stated but did have to reload once as an auto download locked it up once but great after that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone continues to have the quality it is known for but at the same time is lagging behind as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love its camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't accept the new update. It just stopped working. I had to get it exchanged from the Apple Store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone much better than my android it is easy and fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I wish I would have added insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I couldn't add insurance on the iPhone ...by telephone I've had surgery and can't drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My wife likes it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife went from the Galaxy Note 4 to the iPhone 7 plus, and she seems to be enjoying it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone it's similar to the 6 but I like the splash proof it's a good phone no complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice gift (especially when upgrade is due)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for daughter and she loved it. She was happy, I saved since I was due for upgrade. Win Win

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss the headphone jack and not much different then the 6...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my new iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new iPhone! Lags a little bit but I think that just has to do with new software updates

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new phone because my phone was dropped in pool... Can't go wrong with these I phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an upgrade with my phone and switched to an IPhone. So far I have enjoyed this phone.

    I would recommend this to a friend