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Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4.8 out of 5 stars with 3199 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the iPhone 7 Plus 128GB highly for its camera quality, screen size, and battery life, with many praising the ease of use and increased storage. Positive feedback also highlights the device's design and performance. However, some users expressed dissatisfaction with the lack of a headphone jack and a few reported issues with the home button. Pricing was also cited as a potential drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 3,198 reviews
  • Rated 3 out of 5 stars

    iPhone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first IPhone I purchased from Best Buy. It’s been a rough transition from Galaxy!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love new photo depth effect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great, however, I'm already experienced glitches with the phone and will need to call apple to fix

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear screen and pictures. Navigating is going to take getting used to. I think my note 4 was easier to navigate

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It was fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what I can say about a product I bought for someone else. I suppose they are fine because it is new.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a bad phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhones are OK, but Android phones seem to be much more functional and customizable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 8 is better

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone did not last long. It was only six months before I had to replace it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Home button

    Rated 1 out of 5 stars

    Awful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second iPhone 7 plus. I had to take the first one I bought back to the store because the screen was freezing up and I could hardly hear people when they called. Now, my second one is freezing up, but mostly no one can hear me talking when I call them. Terrible quality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wished they made it bigger than the 6plus It's the same size and a bit disappointing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone volume broke on 5 th day of using Does not hold wifi well always cut off

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda glitchy. My apps seem to lock up more often than other versions on the IPhone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. It's fast and quick. I wish it had two ports for my headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphone and charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy coz charging and headphone port is same. It's very inconvenient.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Camera nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still has touch screen glitches and likes to freeze on me every once in awhile

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery was good for a month then became weak. Wait for the next new iPhone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    IPhone Critique

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing really seems different than IPhone 6 I previously owned outright.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    East

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breaks to easily doesn't work the way I should For so much money

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i should have buy on apple store, best buy probably sells refurbish, and i went back and show the problem to the sales specialist and they want to charge to change or give back, absurd, never will buy a phone on best buy again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok I love it my go to is always an iPhone I love them always

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new iPhone features and it’s very nice to have

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my rose gold 7pluss iPhone, very slippery phone thoug.

    I would recommend this to a friend