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Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4.8 out of 5 stars with 3199 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the iPhone 7 Plus 128GB highly for its camera quality, screen size, and battery life, with many praising the ease of use and increased storage. Positive feedback also highlights the device's design and performance. However, some users expressed dissatisfaction with the lack of a headphone jack and a few reported issues with the home button. Pricing was also cited as a potential drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 3,198 reviews
  • Rated 3 out of 5 stars

    iPhone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed over from note 5, camera is better quality on note 5

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 7 just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is the same phone w/ limited new features

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    quality of pictures is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works ok but it froze two times in two weeks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I didn't like it I like better iPhone 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone freeze a lot n I don't have a lot app open

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Josrh messages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good service but the Guys need to be retraining

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had iPhone 6s Plus and don't see a lot of differences

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem with the speaker phone They can't hear me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not user friendly. Battery doesn't last as long as

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with my iPhone 7plus. Not user friendly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    phone not functioning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid al a lot of money for the new iPhone 7 plus. From day one when I was using it the phone would go to the lock screen and close any apps I was using. Also when I send an email the iPhone sends it twice. Finally it always disconnects from the internet and I have to turn Wi-Fi off then back on to get it to work again. These problems were there from the moment I opened the box. Apple made me do a software restore and waisted 10 hours of my only day phone getting support. In the end they are now sending me a refurbished phone as a replacement. I mean I just bought a new phone at a very high cost, I should have just saved a lot of money and bought a used iPhone since that is what I am getting.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife as a birthday present. She was wanting to make the switch from Android. Phone lasted 24 hours before we switched her to the S8+. Iphone 7+ was not quite as nice as the S8+ for the same price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not a good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this phone. Battery life was great but voice quality and reception was not good. I turned it in and got the Galaxy 8 plus. I love that phone so far.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Home button

    Rated 1 out of 5 stars

    Nothing new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as my old iphone 6 absolutely nothing new. The new home botton is fancy but wont work if u wear gloves even tect gloves

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 7 plus I got was defective so I decided to get the 8 plus and it has been wonderful with 256 gigs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy unlocked phone from Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy told us that the phone is unlocked but we were unable to use outside USA, it was a gift to my sister. When contacted Apple care they said it is locked. Best buy claims that phone is universal and can only be used in USA while apple says they do not manufacture such phones which will only work in USA. If it is unlocked it should work worldwide. No one knows the solution. Wish I didn't buy from best buy. Its been almost a month trying to figure out the solution.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Had to buy the 128 GB version to get the Jet Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent 100 extra to get the jet black version, even though I don't need the extra space. Really annoyed that I had to do it this way.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not water proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was in pocket for about 2 minutes while i hooked up boat to trailer , it quit water damage not covered. get a lifeproof.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Network unavailable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was purchased because of the sprint open world plan. My daughter its attending to a university in cancun mexico, however, she hasn't been able to connect to any network tower, all she can do is connect via wifi , network unavailable, and sprint still making me pay the monthly fee, we have been on the phone with them several times to trouble shot the phone, but they can't figure it out .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple is Satanic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only purchase is you are a noob who hates themselves and their bank balance

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    It's OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a gift iphonr it's not grat device and the price is to expan

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great case for a toy phone.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case looks good but the corners easily breaks when the phone is dropped.

    No, I would not recommend this to a friend