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Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4.8 out of 5 stars with 3199 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the iPhone 7 Plus 128GB highly for its camera quality, screen size, and battery life, with many praising the ease of use and increased storage. Positive feedback also highlights the device's design and performance. However, some users expressed dissatisfaction with the lack of a headphone jack and a few reported issues with the home button. Pricing was also cited as a potential drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 3,198 reviews
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks , I paid almost a 1000 dollars , it s8ck . Not worth it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with the phone. I'm sure iPhone lovers would be perfectly happy though.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have stayed with a Galaxy. I am not impressed with the Iphone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone 7 plus with Sprint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cellphone is ok, but the company Sprint is one of the worst communication companies due I lost the signal all the time, the internet works very slowly or doesn't work all the time, the communication is very bad. Most of the time I can't hear or they can hear me, even I can't send a simple message.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy and apple no help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of software problems. Having a lot a trouble getting it fixed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several iPhones and this one was by far the worst!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Iphone7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several issues with this iPhone 7. I enjoyed my Samsung note.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was purchased for my daughter & She loves this phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid the full payment and asked them to unlock my phone. I used it for a year. Now i am switching to another network and i figured my phone is locked and i am having problem with fixing it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone is starting to freeze up and I took my head phones out of the box a month after i upgraded my phone and they don't work.The sound goes in out and it stay dropping calls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the salesperson there was no upgrade fee for me however sprint has placed upgrade charges on my bill. They said Best Buy charged this fee and will not waive it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my phone,I brought it back home to see if I can charge it but I couldn't even back it up on itunes and it wouldn't charge as well.So I had to pre-order a new one

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Best iPhone yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast !this phone has so many great new things that make it fun again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very very bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good service and only 2 bars of service three if I'm lucky. The connectivity is very bad as well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Service is horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dissatisfied with the service. Thought sprint improved. Should have stayed with Verizon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stop working less then weeks when brought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to exchange customer service said I am late 14days return back for few hours behind

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ios did a update phone not very good now. Had to go and buy one out of my pocket

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big surprises is real disaster, not quality, praises to high, Not recomend any body

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This rael disaster product, next time I never try to used this phone anymored

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still have not got it exchanged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone microphone does not work and have not been able to exchange it

    No, I would not recommend this to a friend