Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $919.99

Customer reviews

Rating 4.8 out of 5 stars with 525 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

96%
would recommend
to a friend

Customers are saying

Customers commend the iPhone 7 Plus 256GB for its excellent camera quality, ample storage, and large screen size. Positive feedback also highlights the improved battery life and ease of use. However, some users express disappointment over the lack of a headphone jack. A small number of users reported experiencing performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 525 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is much better and the features are great

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love the camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone takes the best & sharpest pictures ever

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storage is awesome can use this phone for anything

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Water Resitant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone. Very slim and vibrant colorful screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to my carrier to upgrade to the iPhone 7+ and they only had the 32GB in stock so I went to the local Best Buy and they had the 256GB in every color. I was very happy that they also offered the Apple Care insurance which I really like. Also I received the best customer service ever from the Best Buy employee.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Newest iPhone, improved picture and music quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been an Apple guy, I am not the first to jump into the new release as I really enjoyed my 6 plus. I went with the 7 plus in hopes to get a better battery life, and I am very happy that Apple has addressed this issue. The camera on the phone is also great, easy to use and does well on close ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade on second iPhone 4s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this iPhone at the store, had it sent to my home. It arrived quickly. I had a problem getting it online, took it to the local Sprint store and they figured out the problem in less than 15 minutes. Working well now, 256 GB memory. Setting it up the way i like it now. Seems great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    The camera takes great pictures

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera takes great pictures...i'm having a hard time just trying to navigate this phone but I do recommend the upgrade

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 2 out of 5 stars

    Still not as good as Galaxy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to my secured work email I'm stuck with using the iPhone. The 7 is definitely better than past models with added water resistance but the camera quality still lacks hugely compared to the Galaxy, especially in low lighting, and it's a pain not having a earphone jack. Music quality via Bluetooth just isn't as good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 7plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. I don't really notice much of a difference between this and 6plus. I hate the haptic button. The pictures are much better quality. Overall I would recommend but if you have the 6plus maybe wait until Apple comes out with one that justify spending the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best IPhone I’ve had!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is literally the best iPhone I’ve ever had. Definitely worth the price and when I’m ready to upgrade/sell, this version is unlocked, ready to fit any phone company by being user friendly. Simply love how fast it is and helps with service range! Love love love!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Go Wrong with iPhones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No doubt iPhones are the most popular smartphone model in the market. If you decide to switch to Sprint, you’ll think of getting a new phone for new carrier as most GSM phones (AT&T, T-Mobile, etc.) won’t work under Sprint network, even iPhones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Fast & love the camera!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it is a bigger phone & there were a lot of colors to choose from. The camera quality is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I finally made the transition and purchased the upgrade I wasn't going to do it but bestbuy makes the upgrade easy and worth it. I wouldn't upgrade a phone any other place. Best Buy is the best in prices and availability. So far we have loved the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Regrets Upgrading from the 6S

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Photographer enthusiast. I carry a DSLR, but it requires some tinkering for good lowlight performance, which makes it hard to get good shots that happen unexpectedly. Decided to upgrade on a whim before my first trip to Paris and it was a great decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with new APPLE phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ATT could not make transfer to I Phone. Elijah made the switch from Samsung to I Phone possible and included the transfer of a large database quickly. He also set up all auxiliary items that I needed as well. I am very pleased with my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ex Android User

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially had the IPhone 5 and did not like it all, so I went to Android. When I saw the Iphone in CNET, I was impressed. I ended up purchasing one and never looked back. The camera feature is unbelievable. I believe this is the best one so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    There's some positives and negatives.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from android so adjusting ok. I like the camera and pic quality better with android.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best iPhone to date!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned every iPhone since the original and this is by far the best iPhone yet! Everything just works perfectly every time with no issues at all.... over the last couple of years apple has really made their products exceptionally well...

    I would recommend this to a friend