Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 2164 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the iPhone 7 Plus 32GB's camera quality, screen size, and ease of use. Many also appreciate its battery life and the improved features compared to previous models. However, some users noted the absence of a headphone jack and a slightly different home button as drawbacks. Concerns were also raised regarding the phone's price and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,164 reviews
  • Rated 4 out of 5 stars

    Love everything about it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Will get all friends to purchSe this soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing spectacular has changed about apple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dual camera is the only added feature about it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good! Service was good! I would buy again from here

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery does not hold a charge for very long

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a iphone 4 and it held a charge for days the iphone 7 only 8 hours and I don't even use it that much

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    unlocked?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this phone as an unlocked and unactivated device. after getting it home i installed my prepaid sim card which the phone did not recognize do to the phone being locked. after a week of phone calls and getting put on hold for hrs at a time and getting ran in circles from best buy to apple inc to the prepaid provider i had to return it as no one could help me get the phone working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Used to live apple but not anymore

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always was an apple person but with 7 they made it so easy for hackers and cloned-- which has been happening to me for months and months Apple service great trying to help but phone needs work

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wonderful phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone overall. The only problem that I'd was the touch screen. I had to go back to Best Buy and they didn't have the device stocked. I had to go to the Galleria Apple Store. It was crazy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from an Android to an iPhone was hard. My car won’t use an android. The screen is a lot smaller but it is pretty easy to use. I’ll be going back to an Android soon

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great when signal is not cutting out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They phone is great until signal cuts out. I can be a a great zone. My previous phones never did that on Verizon. Apple and Verizon blames each other for the problem. I wish they would fix the problem. I took the phone back to Best Buy on oct 28. They reset my network. Let's see if that works. :/

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    New phone crashed twice in 1 month

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone but it has crashed twice in the month I've owned it. Going to take to Apple Store to see what they say expensive phone for this to be going on, not happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not too bad phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is like other iphones. nothing special. barely used 3d touch. missing headphone jack is horrible. definitely not worth the price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Should have stayed with 6plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed with the Apple 7+. Two reasons in particular. the phone itself cuts out when you're speaking to someone. My other phones never did. I did not receive the and extension plug-in in the packaging for my headphones. Apple changed the plug-in on the phone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Muffled sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the moment I started using my new IPhone 7, callers complained that they couldn't hear me clearly. They reported my voice sounded "muffled" or "like I was in a hole". My voice would also cut in and out. After spending hours trying all of the quick fixes described online to no avail, I decided to call it quits with the iPhone 7. Not worth the hassle. I use my phone daily for business and can't afford the time it took to be heard clearly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 64 bit iPhone 5. I could get tons of pix. I was sold a 32 bit and never told to consider trading for 64 bit. Wish I had been informed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Best Choice for Communication

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 7 Plus was the perfect upgrade choice for me. The new features are great and the quality is the best in the industry.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't like

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had android. Apple seems to require more steps for same transactions. Will be going back to android based phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone but color not so hot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for wife but the rose gold was too pinkish even for her tastes. Traded it for the gold which is perfect.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    camera and display are not as good as advertized

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone because of it's lower price but the display and features are not what I expected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FaceTime not working properly I try to return it but I lost the receipt so siad no .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    THIS IPHONE 7 PLUS IS NOT FACTORY UNLOCKED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iphone 7 plus are same as iphone 6s I think we are wasting money and time.

    No, I would not recommend this to a friend