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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2164 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the iPhone 7 Plus 32GB's camera quality, screen size, and ease of use. Many also appreciate its battery life and the improved features compared to previous models. However, some users noted the absence of a headphone jack and a slightly different home button as drawbacks. Concerns were also raised regarding the phone's price and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,164 reviews
  • Rated 1 out of 5 stars

    blocked phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought the iphone unblocked, without any plan and for my surprise when i was going to use abroad, it was blocked, i am very unhappy with this surprise.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sim incompatible

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I from Brazil and I bought this cell phone unlocked. And I can't use this because they are saying SIM InCONPATIBLE. Could you help me?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    7Plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good phone for its time. Has good features but doesn’t compare to today’s models. I’d buy again if I needed one and couldn’t afford a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 7 plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone great buy I would recommend to anyone who looking to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and lots of features thank you ……………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new hardware and software make using apps and the internet easier. The new camera comes with great features that make taking pictures fun. Overall improvements make this a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I still love it...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this phone, also a iphone 8 and iphone X. This phone has very minimal difference in performance and is more than capable to run most apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone even though the update was lackluster. Love the waterproofing, matte black and the speed proformsnce. Would recomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new colors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For beginners, I bought this for my wife as she had the previous iPhone. What attracted her eye was the rose gold color which is unique in comparison to the plain black and white. Since she's had the phone for some time I randomly check the phone to see the conditions of the phone cause she ain't the best with phones. It seems that back of the phone (the pink side) ia pretty durable and is fairly scratch resistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy steered me the right way

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great, but more I can't believe how knowledgeable and friendly the staff is at Best Buy. They were able to help me figure out the difference between the "free phone" and the installment plan and which was better for my situation. Again the phone is a great and certainly the upgrade that I needed, but I wouldn't have known exactly what to get and how to do it without the staff at BestBuy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good exploring for 1st time users of iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1st week, phone stopped ringing on incoming calls. I googled and verified settings- Mute, Do not disturb, phone volume and did lot of attempts in diferent ways but nothing worked. Finally i restarted the phone and it started ringing. I wasn't aware what the problem was and also i am not sure if the same problem may arise in future. Apart from this, i have not seen any other issues and it is awesome experience with all other features. I love this phone..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    An unlock phone is locked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this phone was unlocked. I can not active spectrum mobile today. Because the phone is lock . I pay in full for the unlock phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iphone yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera on this phone, if you love to take photos its a must have! As with other apple iphone the others features work just as wel if not better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple has done it again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has done it again, it is a must buy for an iPhone if you don't have one, or you have an upgrade or want one outright also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone is always the right choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably my 10th iPhone purchased in few years and this was a gift. My dad loved the phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved new design of iPhone 7 plus . 32 gb memory allows me to store more pictures and videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought from bestbuy . They do the price match . Customer service is ok .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone it's way better then a Samsung. Just Amzing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im very satisficied got a great deal phone work great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware- Apple DOESN’T stand by products anymore!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an iPhone 7plus for 18 months. I absolutely LOVED the phone until last week. Great photos, service, and super user friendly... but then I had the “greyed out speakerphone” glitch. I would answer a call and there would be complete silence on both ends. I couldn’t hear my callers and they couldn’t hear me. It only happens with 7/7plus on iOS 11 and usually to AT&T customers. There is NO physical damage to my phone- not a scratch and no water damage! I was forced into my upgrade 8 months early because of a SOFTWARE ISSUE with iOS. I called AT&T and APPLE and played phone tag back and forth (on another phone) to try and solve my issue. Apple support ended up telling me that the only fix was an new phone to the tune of $349- for the same phone that could have the same problem. AT&T took the phone back but I still had to upgrade early. Get a newer model if you’re looking into iPhones- STAY AWAY FROM THE 7/7plus. Newer models don’t have this issue.

    No, I would not recommend this to a friend