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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 3867 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone 7 Plus 32GB's camera quality and screen size, with many also appreciating its ease of use. Positive feedback also highlights the phone's battery life and storage capacity, although some users miss the headphone jack. A few customers noted performance issues and the phone's weight. The phone's design and water resistance also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 3,867 reviews
  • Rated 4 out of 5 stars

    Great 1st iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just had trouble getting it to connect all the time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone takes great pics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed with this phone and should've waited until kinks were worked out. It has several frustrating minor issues that the techs at BB can't figure out. They suggested going to an apple specialist even though I bought the phone brand new from them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love everything about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Will get all friends to purchSe this soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing spectacular has changed about apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dual camera is the only added feature about it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good! Service was good! I would buy again from here

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had many iPhones in our family and like the ease of use. The camera is disappointing on this model as the pictures are not very crisp compared to other phone cameras. Wish we had bought a phone with s better camera.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery does not hold a charge for very long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a iphone 4 and it held a charge for days the iphone 7 only 8 hours and I don't even use it that much

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I phone was great, Sprint was HORRIBLE!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself was great, but sprints service is just unacceptable! And they kept randomly racking on charges out of no where

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    unlocked?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this phone as an unlocked and unactivated device. after getting it home i installed my prepaid sim card which the phone did not recognize do to the phone being locked. after a week of phone calls and getting put on hold for hrs at a time and getting ran in circles from best buy to apple inc to the prepaid provider i had to return it as no one could help me get the phone working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Used to live apple but not anymore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always was an apple person but with 7 they made it so easy for hackers and cloned-- which has been happening to me for months and months Apple service great trying to help but phone needs work

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wonderful phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone overall. The only problem that I'd was the touch screen. I had to go back to Best Buy and they didn't have the device stocked. I had to go to the Galleria Apple Store. It was crazy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from an Android to an iPhone was hard. My car won’t use an android. The screen is a lot smaller but it is pretty easy to use. I’ll be going back to an Android soon

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great when signal is not cutting out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They phone is great until signal cuts out. I can be a a great zone. My previous phones never did that on Verizon. Apple and Verizon blames each other for the problem. I wish they would fix the problem. I took the phone back to Best Buy on oct 28. They reset my network. Let's see if that works. :/

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    New phone crashed twice in 1 month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone but it has crashed twice in the month I've owned it. Going to take to Apple Store to see what they say expensive phone for this to be going on, not happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just what the twins wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just really wish the pricing would go down to an affordable rate. The average consumer is really over our heads paying these high prices. These are an investment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not too bad phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is like other iphones. nothing special. barely used 3d touch. missing headphone jack is horrible. definitely not worth the price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Should have stayed with 6plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed with the Apple 7+. Two reasons in particular. the phone itself cuts out when you're speaking to someone. My other phones never did. I did not receive the and extension plug-in in the packaging for my headphones. Apple changed the plug-in on the phone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Muffled sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the moment I started using my new IPhone 7, callers complained that they couldn't hear me clearly. They reported my voice sounded "muffled" or "like I was in a hole". My voice would also cut in and out. After spending hours trying all of the quick fixes described online to no avail, I decided to call it quits with the iPhone 7. Not worth the hassle. I use my phone daily for business and can't afford the time it took to be heard clearly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 64 bit iPhone 5. I could get tons of pix. I was sold a 32 bit and never told to consider trading for 64 bit. Wish I had been informed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good phone, but crashes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A number of times I've had to hard reset the phone because it crashes. Although the battery life is great!

    No, I would not recommend this to a friend