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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2620 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers highly value the iPhone 8 64GB's camera quality, ease of use, and smaller size. Many appreciate its improved battery life and the inclusion of features like wireless charging, although some find the price to be high. The lack of a headphone jack is a common complaint, along with some minor issues reported with the home button. Overall, the phone receives positive feedback for its performance and is seen as a good upgrade from older models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,620 reviews
  • Rated 5 out of 5 stars

    Great phone for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this phone, she was using my Samsung tablet before and the only thing she misses is the radio option, she was able to record her favorite songs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use and navigate Great pics

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone and is much simpler to open and get to apps. It opens quickly unlike the motorola that I had. Senior citizen friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another excellent apple product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade from an iPhone 6 but didn’t really need the latest model. Very happy with all the functions & ease of use this phone has to offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple is the way to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are trying to decide between apple and android, definitely go with apple. Don't listen to the haters. Yes, it's more expensive, but it's worth it in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from the 6. Not a huge leap forward, but there are a few high points. Camera quality is definitely a huge noticeable upgrade. And can shoot in 4K 60fps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the Apple iPhone and ready for the next upgrade when ready! Used to be a Samsung buyer...but quickly adjusted to the iPhone without difficulty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!❤️❤️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Has safety feature that switches to do not disturb while driving so unless you manually switch off you cannot text/receive texts while driving...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone with many of the new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone as it has many of the features that the X, XS, and XR has such a True Tone, wireless changing, and fast charging. The price is cheaper too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Significant Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is an upgrade from my former 5c phone that I had for many years. Like almost everything about it except for the volume level. At max the audio is at best moderate when listening to podcasts and music like iHeartRadio. Otherwise I’m fairly pleased.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple never fails this phone was so good to me but with the new phones coming out I had to upgrade the next year!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    iPhone 8 vs iPhone 6s Plus, iPhone SE, & iPhone X.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have recent experience using both the iPhone SE and iPhone 6s Plus. The Plus model was too big since I use a case with a belt clip to carry the phone, and the SE's screen was a bit too small. I am going to compare my review of the iPhone 8 (purchased unlocked at full price and used with Verizon prepaid) mostly to the iPhone 6s Plus, but one has to understand that the SE especially at prepaid price is an excellent, outstanding phone too with almost all of the same features as the Plus!) Pros: The iPhone 8 is an upgrade in a few ways. Apple includes a compare feature on its website so I won't go into all of the details, but I will try to address the ones that are upgrades to the iPhone 6s Plus. True Tone display does make the screen easier to read because the lighting isn't as harsh. This is coming from someone who has vision problems and prefers the "daylight" bulbs because I need good lighting to see. This phone features water resistance, which means one can now uses cases that might provide better protection or do not muffle sound. With that said, I use a Ghostek Nautical 2 case also sold through BestBuy. It provides great protection combined with waterproofing. Since I use hearing aids to stream audio, sound being muffled isn't an issue and people can hear me clearly. The camera specs *seem* to be similar, but I can see a difference! The pictures are clearer, sharper, and more detailed. Also, this smaller model has the optical image stabilization for the video too. To get the best quality video, I shoot in 4K even though the final output will be in 1080p. Larger files won't take up as much room on this model thanks to upgraded compression features. This model includes an improved flash too. The sound quality on the iPhone 8 seems to be louder and clearer. There is a front speaker too. With my previous phones I also used battery cases. The iPhone 8 with the same use seems to get me through the whole day, but I plan to buy an external battery charger that will also allow me to charge wirelessly soon. Neutral: The bluetooth is supposed to be an upgrade. I am not sure if this is a hardware of software issue with iOS 11 through 11.2.1. At the time of this writing, I am having some issues with it. With phone calls, my made for iPhone hearing aids do not work as well. Sometimes only one connects. Other times I notice a periodic static or crackling sound. Areas for Improvement: What I do not like about the IPhone 8 is the glass back because of how it is designed. In my opinion, it is a very poor design choice, and what weighted the most heavily on my decision to knock star off the overall rating. It is almost half of the cost of the phone without insurance to replace this! The iPhone 4s has a glass back too. However, one could remove two screws and slide off the back, which means the back plate and battery were easily replaced. A fast charging wall adapter was not included in this premium priced phone. I use a Belkin (also sold through BestBuy) or iPad one instead of the one included with great results. Without a case, the "gold" looks like rose gold around the edges and several shades lighter on the back. It looks expensive and stylish, but this look disappears with a case. I miss my Rose Gold that could be seen even through a clear back case. Comments: I didn't wait for the iPhone X. I think the technology behind the facial recognition features is impressive. However, without Touch ID too, I am willing to wait to see how this works out and will decide again when I upgrade next time. I would prefer the bigger iPhone screen on a smaller size. The built-in portrait features are a plus, but I can do most of that with software. These three differences were not worth the price difference to me. Overall Conclusion: I am enjoying using my IPhone 8 with improves on previous models, and it was the best overall choice for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i phone 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my daughter for Christmas. It stopped working 2 days later. She took it to the Apple store and they gave her a new one on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I am not an IPhone fan, and never will be, my son is loving this phone. He's been a huge iPhone fan for a few years now. But not me, android for life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 12-year-old twin daughters absolutely love their phones. They're a bit hard to hold on to, so make sure you get a case with a good grip and shock absorption.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty and functional!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get compliments on how cute my phone case is and with the pop socket added to it , it is perfect! Functionality and beauty all in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my son and loves it. He not only uses it as a phone, but watches movies, and listens to music...and both video and sound are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wife, happy life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife to replace her iPhone5. She loves it. I also carry an 8 as a work phone. Though I love my personal XS Max, the 8 is always dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better to get phones from Best buy. They always have better deals than anywhere else even Verizon itself. Service was great. Very knowledgeable associate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was for my daughter which is a huge upgrade from what she had. She is so grateful for it. It has tons of memory and apps that she wants and needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is an awesome buy. I really like the way that Apple replaced the finger ID button and still kept the realization of pressing a real button.

    I would recommend this to a friend
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