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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3268 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the iPhone X 256GB's superior camera quality, large screen size, and ease of use, with many praising its facial recognition features. Positive feedback also highlights the device's design and the ample storage it offers. However, some users expressed disappointment over the lack of a home button and the high price point. A few also mentioned concerns about the phone's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 3,268 reviews
  • Rated 5 out of 5 stars

    What's left to say?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple never disappoints when launching a new product. That said, I won't need a new phone for a while. This one's great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X = 10!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The silver looks awesome, almost like a mirror back instead of the older silver colors with the iPhone. Great phone, perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I love how the home bottom is Gone! It’s also louder than any phone I’ve Ever had, no need for speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone lot of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy all the features. Sales person on floor answered all my questions that probably lasted about a half hour. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for an iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and information we received was perfect. The trade in of our son's old phone was handled smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally made the switch from android to iphone! Sleek, sexy and the performance is a big wow! It takes Amazing photos also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone se the iPhone X is great. Upgraded features makes it a good fit in today’s tech world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why is everyone hating but I love it so far. The absence of the button is actually very convenient. #applefan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a little hesitant in the begining, but........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that it did not have a home button made me not want to buy it at first, but all the extra features are so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is well worth the cost. It is easy to multitask with the computing capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 0 complaints and regrets about this phone!!! I’m still using this phone to this day!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great - easy to adapt to and I continue to discover things it always or will allow me to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my IPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an IphoneX. It is wonderful & although I have alot to learn about it. I am looking forward to learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product easy shopping and financing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont get stuck to buying from service providers use interest free financing via best buy no hassle and can use any carrier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good experience buying the handset at best buy and got approved for my best buy card right away. Thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got iPhone X with sprint plan and the transaction was very easy and able to use the gift certificate on my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase> Great deal thru best buy. Only place we get our new phones now. Watch for their deals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very please with overhaul purchase in store at Huntington Mall. I always am a satisfied customer. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the phone with a great deal!! Service is the best at Best Buy I cant complain!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the phone with a great deal!! Service is the best at Best Buy I cant complain!!

    I would recommend this to a friend
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