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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3268 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the iPhone X 256GB's superior camera quality, large screen size, and ease of use, with many praising its facial recognition features. Positive feedback also highlights the device's design and the ample storage it offers. However, some users expressed disappointment over the lack of a home button and the high price point. A few also mentioned concerns about the phone's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,268 reviews
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very futuristic, best iphone ever. Big price tag but if you find a good promo price definitely go for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple rules

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only brand of phone i will ever buy, they always work and are user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is expensive but never had issues with it! User friendly! Apple is a great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone but 1st & 2nd didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone but had to return the first two. The Face ID didn't work on the first and on the second, there was a thin green light that went down the right side of phone. I had no trouble exchanging them and now I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my wife and she loves it she went from 6s to the x and what a difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! It takes time to get used to the gestures but once you get used to it , it’s great! Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone X since I purchased it over a year ago. Will be sticking to this one for a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone, other than the fact that I wasn’t blown away with the difference in camera quality. That was my big push to upgrade (from 6s) and I haven’t been overly impressed. Other than that, everything is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good transition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. The transition from Best Buy to activating the phone for Verizon was fairly easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty good phone. However, I went from a plus to this. Not all apps play video on the full screen, so some things will actually have less screen area than a Plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APPLE FAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my apple products! This is a great phone. It was an adjustment getting rid of the home button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had every iPhone they have made since the very first one and this one is by far the best one ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a iPhone 6 Plus. Still getting use to the new features. No problems or crashes so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️Love❤️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone converted me from my long history of Samsung phones!! Very happy to have made the switch!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly never had a iPhone . But after having this phone I have never had a phone quite like it ever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the full screen. I had an 8 plus so it took sometime to get used to. The home button missing is pretty weird I think but after a while you become accustomed to it. Overall, I think Apple is moving the right direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iphone x. I wanted to trade in for the new one, but this one still works perfectly fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little tricky to use at first but then it’s perfect. Absolutely worth the extra money in the lease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Different

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a learning curve from the other iPhones. I would highly recommend a case for it. It’s very slippery and with the screen going all the way to the edge, your fingers will be detected while watching a movie or whatever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my phone. It’s the best thing I’ve ever gotten. The customer service was amazing’

    I would recommend this to a friend
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