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Customer Ratings & Reviews

Model:
MQA92LL/A
SKU:
6009779
Your price for this item is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 3269 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers enjoy the iPhone X 256GB's superior camera quality, large screen size, and ease of use, with many praising its facial recognition features. Positive feedback also highlights the device's design and the ample storage it offers. However, some users expressed disappointment over the lack of a home button and the high price point. A few also mentioned concerns about the phone's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 3,269 reviews
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful as most all apple products... would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am becoming a huge Apple Fan - far superior over Android.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone best Apple phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple and this has been my favorite phone yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone is always counted as reliable and decent phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best phone ever...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has everyithing i need in a phone. i use it 24 7

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New IPhone was everything I expected! Beautiful!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my in laws and they luv this phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worst iPhone owned to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone version struggles to connect to wifi, struggles with cellular data and the user interface is just cumbersome. Would love to go back to my iPhone 8, but missed the 14-day return window trying to trouble shoot it. Now i Have a $1k paper weight.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone, Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only thing i don't like is the restocking fee......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with my purchase. Will buy again!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My screen has frozen twice in 1 week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My screen froze twice in the first week. Geek squad said there nothing wrong with the phone. The sound went mute. Could only speak on speaker hard reset resolved it but I don’t recommend this phone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great app to order on I love it and great sales to

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Glitchy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5th iPhone I've owned and this is the first one I HATE! Repeatedly opens in landscape mode, have to close it and reopen multiple times a day! Gets hung up and freezes when trying to text more than one image, then again freezes for no reason at all! Open camera to take pic and there's just a blurry screen- again must close out and reopen, often several times! (Forget getting that spontaneous shot!) I got rid of my 6S thinking some of the occasional hiccups were due to its age-I should've kept it! Kept hoping updates would correct issues, they haven't and I see no online fixes. Did online chat w/Apple to make appt at local Apple Store and was told they currently have no iPhone appts available!!! (Looking 3 weeks out- Unbelievable.) And forget walking in to local store as they won't even talk to you without one!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone X with Sprint

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone, dislike the service from Sprint. I will was with AT&T for a long time and switched to Sprint. Wish I never did. Service is spotty, even though they guaranteed it wouldn’t be.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Has some quirks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If using google chrome the web pages seem to “freak” out and automatically scroll. The phone freezes more than any other iPhone I have ever had. But I would still rather own apple than any other brand.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I miss the home button

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really try to return this phone but because of work I didn’t make it before the 14 day return policy I miss the home button now is either put the phone to your face of type at least a 4 numbers it sounds like something very insignificant but trust me it makes a big difference not to mention now the phone look just like any other android phone until you turn the screen on and the you’ll know is an iPhone cause of the annoying notch on the screen

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone. although i wish they didnt get rid of fingerprint scanner. also once the phone is unlocked it should take me straight to the home screen, instead i have to press the screen again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not such a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved from an iPhone 7 to the new IphoneX and I am not impressed. The iPhone 7 outperforms the X much to my dismay. I regret this purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    For the price I expected better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn't seem to last as long as it should and one of the updates completely bricked my first phone. Had to use an apple care claim to replace it. Not very cool.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paying to much for this phone a month. I hate that carriers changes to this installment plan on phones. Get a bigger screen phone.

    No, I would not recommend this to a friend