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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3268 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the iPhone X 256GB's superior camera quality, large screen size, and ease of use, with many praising its facial recognition features. Positive feedback also highlights the device's design and the ample storage it offers. However, some users expressed disappointment over the lack of a home button and the high price point. A few also mentioned concerns about the phone's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,268 of 3,268 reviews
  • Rated 5 out of 5 stars

    new i phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the new i phone -- the camera is great I recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Loving the upgrade. The camera is the best. No problems with Face ID,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone lasted me so long. Super durable and didn’t need to replace the screen or anything!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    First iPhone that disappointed me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first iPhone that disappointed me , no home button plus the size is much smaller then previous models and he screen looks heidious on the top

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    nice phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The saleperson was very nice. The purchase was great. I am enjoying my phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Love the phone, Angry at Sprint

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iphone X, but Sprint has yet to credit the 50% discount to my account. Its been 5 months. I spent over 3 hours ( 2 different phone calls) on the phone with them and they promise it will happen, but still nothing. It's sad, I've been with Sprint since 2001 and I am now looking to switch carriers!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok phone but Verizon's service is TERRIBLE!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have signal in the areas other networks have FULL coverage. Would not recommend VZW to ANYONE!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newer generations of iphone increases the quality of the camera

    I would recommend this to a friend
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