Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
MQA92LL/A
SKU:
6009779
Your price for this item is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 7069 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers enjoy the iPhone X 256GB's superior camera quality, large screen size, and ease of use, with many praising its facial recognition features. Positive feedback also highlights the device's design and the ample storage it offers. However, some users expressed disappointment over the lack of a home button and the high price point. A few also mentioned concerns about the phone's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 7,069 reviews
  • Rated 3 out of 5 stars

    I thought it could do more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get me wrong I am happy with my iphone. It's a beautiful phone but then it needs a case as it is all glass so you never really get to appreciate it's aesthetic beauty much. My absolute favorite thing about it is that the screen is the size of a 7 plus with a body the size of a 7. So I don't need to carry around an enormous phone for the screen size. The battery life is great and the camera takes beautiful photos compared to my 7! I also very much enjoy the facial recognition. My cons, not having a button makes things more difficult, I am constantly taking accidental screenshots while trying to "wake up" my phone, also closing apps is so much work now compared to before. The facial recognition only allows it to be set up with one user which to me is a drag as me and my fiance share our phones all the time, and even though we can type in the password, it's just another step backwards. Besides the things I've mentioned I don't see any other major differences between having a 7 and an X. I ended up upgrading after my 7 crashed (which I question now after the whole apple scandal), but if you still have a working 7 or 7 plus. Keep it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Easy to go from 6S to the X. Fast, clear and bright screen. Much better photos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never brought an iPhone by pre ordering it and used to wonder why people are crazy about it. After getting Apple x I know the reason. This phone is awesome. The new face recognition is a very nice feature. You don’t need to type key code just look at the screen and swipe it. You are good. The battery life is good with wireless charging. The portrait picture feature is also awesome.Happy to have a latest Apple phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new bigger screen and wireless charging. It’s taking some getting used to not having a home button, face recognition and some of the other features but over all I love the upgrades that Apple did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow what a difference!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get a new iPhone each year. This time even though the iPhone X is in between the sizes of the 8 and 8 plus this was perfect. I need the best camera and battery so really wasn’t a fan of the larger plus phones anyways I haven’t dropped this one once. The display is amazing and newer fast charging and wireless charge are other perks. Keep in mind you will need to buy a separate lighting to usb-c cable and 29W adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade from the 7 Plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like size and facial recognition for sure. Has some bugs that need to be fixed. Worth upgrading if you like the screen size but want to shed the bulk of the 7 Plus. Wireless charging is a nice feature that I like more that I thought I would. Impresssd but not floored.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is definitely a step up from my last (Samsung galaxy S8) and from other iPhones. I had an iPhone prior to having the Samsung. I originally switched to Samsung because I was tired of the same boring iPhone that hadn’t been redisigned in years, and I’m happy to say that the newer models are definitely different and better. The battery life is something else though, very powerful!! I use it the same amount that o used my old phone, and it lasts most of the day without a charge and heavy use. The camera is great, but takes some getting used to. The phone itself is also beautiful, I hate to put a case on it cause I like to show it off, but alas I can’t afford to break it after purchasing this with cash! The price a downfall, but I also purchased the 2 years of apple care and I’m always pleased with what their customer service is like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X is the best iPhone in many years

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone X is a mastery of design with its edge-to-edge screen, size, and screen clarity & brightness. Face ID is great and the Home button is not at all missed once you figure out the gestures. Battery life is great probably due to its OLED screen. Animotions are fun as well. Overall the iPhone X looks and feels great in your hand and I found I couldn't put it down for the first couple weeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X 256GB

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone in screen and lot of storage. battery seems to last a long time as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and purchase experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone online and picked up in store. Great experience picking up and activating phone. The new iPhone is great. Face ID works flawlessly and the new display is very impressive. I really like the larger screen in an almost iPhone 7 size. Face ID is really the best feature as I have found it to be much easier to use than touch ID. Really an impressive upgrade coming from the iPhone 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so many things I love about this phone...the screen covers the entire phone, it’s fast, it doesn’t take much to get used to no home button, picture quality is so much better than previous iPhones, battery lasts a long time, and charges quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the iPhone X for my son and myself. So far we are both in love with our phones. No problems at all. Very fast. Camera is amazing. Great battery life. I havent had any issues with it in the cold weather either. It took only a few hours of using it to get used to all of the new features. This will be our 4th iphone and they keep getting better. Love it and love Apple products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick and Convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new IPhone 10 (aka X). It takes about a day to get used to not having the home button. However once you are used to it you will find it is very convenient switching between app to app without it. I love the large storage and am no longer afraid of having to pick and choose which apps to keep and which to delete. Best Buy had the best deal which allowed me to trade in my old phone to get a Best Buy gift card. This could be used for the tax on the phone, a down payment towards it if you are choosing to finance it, or accessories. I purchased a case, glass protection, a wireless charger, paid the tax on the phone and still had money leftover. Would definitely recommend over trading into your phone service provider. The large screen is excellent and sound is very clear. The camera works so swell you can see sweat droplets! Very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is very fast. Camera is great as well. Too expensive, but not bad overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone in every way

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, amazing display, great camera, and handles all apps and games smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love face recognition and camera. No home button was a bit of an adjustment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera, beautiful phone, great features, love the face recognition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lived up to the reputation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is well built, and is quite speedy. The faceid works way better than I could have ever imagined it would. The home button being gone isn’t an issue at all. Be sure you put it in a case to be safe. As soon as apple gets the software tightened up this thing is going to take over the world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPhone X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera, bigger screen and easier to carry, Love the face recognition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to upgrade from my iPhone 7 and debating whether I should go with the larger screen of iPhone 8+. However, I just don’t like the feel of the larger phones in my hand. So, the choice came down to the smaller iPhone 8 or the iPhone X. After researching both I was still undecided if the X was worth the extra money. Until one day I was in Best Buy and I placed my 7 on top of the X and saw it was basically the same size and had a much larger screen. That made it an easy choice! I love the face recognition, the beautiful detail of the new screen, and the upgraded camera. I’m an avid amateur photographer and I always scoffed at phone cameras. Not anymore! The only bad thing about getting the iPhone X is that my wife loved mine so much that I had to buy her one too! She had the 7+ and loves the X’s screen too!

    I would recommend this to a friend