Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
MQA92LL/A
SKU:
6009893
Your price for this item is $1,049.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 3269 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers enjoy the iPhone X 256GB's superior camera quality, large screen size, and ease of use, with many praising its facial recognition features. Positive feedback also highlights the device's design and the ample storage it offers. However, some users expressed disappointment over the lack of a home button and the high price point. A few also mentioned concerns about the phone's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 3,269 reviews
  • Rated 4 out of 5 stars

    Easy use for any person using/ new to Apple.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to learn how to use moving from a different phone. Takes great photos and has a long lasting battery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for a couple of weeks now after switching from an IPhone 7 Plus. There isn’t a lot of change from the 7 with the exception of the closing of the apps and Face ID. I prefer the closing process of the 7 over the X. The Face ID is ok as long as you aren’t wearing sunglasses. Sometimes it will work with the glasses on and sometimes it won’t. I’m hopeful that they come out with a larger sized X since this one is a little smaller than I care for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok but now obsolete

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone if you buy it new for under 400 not bad at all but miss the home button

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    X is a good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the phone in general, camera, sound , look all functionality I need . Check it out !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my sister in law for her upgrade with AT&T. I always upgrade with bestbuy. They are so much easier to deal with then the actual phone service retail associates. We got her the silver and it looks beautiful. I cant stop staring at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apples best product yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been an Apple power user for a few years. The iPhone X is simply unbeatable for features and build quality. Syncing with my iPad Pro and other devices is a great advantage. The new screen is mesmerizing with deep blacks and vivid colors. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife. Went into the store to purchase the Note9 and she became a trader. She opted for the iPhone instead. It is an ok phone but my wife uses her Galaxy S6 for most everything. Basically only uses the iPhone for the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera on this phone is fantastic some other features seem too advanced for what the phone can handle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera on this phone is fantastic some other features seem too advanced for what the phone can handle

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great camera to take pictures, easy to navigate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone X does not disappoint

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade from iPhone 5s. I finally had to give it up. I like the phone and all of it's functionality. The only thing it might take me awhile to get used to is not having the home button for fingerprint recognition. The face recognition is iffy at times. When I'm in a low light situation, it doesn't recognize me. I miss my fingerprint access. Other than that, it's a great phone and I don't expect anything less from Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best. iPhone I ever owned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is the best yet I have owned just about every version of the iphone very few dropped calls but that is because of the service in the area,Verizon is putting up a mini tower in back of my house which I think will stop the dropped calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an iPhone 6s with this iPhone X and I love it. This phone is faster and has plenty of memory for all my apps. There is a slight learning curve, but once you learn how to use it you won’t want to go back to the old way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Like the bigger screen Still would prefer if the iPhone itself were the size of the SE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good but I do miss the home button appple is known for.... it does take some getting use to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does everything I wanted and a lot more. I'm finding it extremely easy to use. I've had no problems with it. I've had if for a little over a month now. Very pleased with it. I've only had a couple of low end tracphones before this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone But Pricey

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had an Android phone of over 20 years and the iPhone X is my first Apple phone. Its a bit of a learning curve but I love Apple products in general and expect to love this phone as well as time goes by. The only thing I prefer with the Android phones over the iPhone is the adjustabbility of the main screen (which is really not a big deal). I gave the 4 stars review because I haven't had enough time yet to see all the pros and cons.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Awesome piece of technology, but

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But, has a lot of bugs. WiFi is garbage. Call quality is terrible. Screen is beautiful. Camera is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my wife as a bday present. Setup was easy, and the phone works great so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's an iPhone - of course it's good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but the price? really? not worth it, but it is worth keeping pace with tech/electronic improvements.

    I would recommend this to a friend